
Front Office Associate
2 days ago
Company Description
Oakwood, the pioneer of the serviced apartments concept, is dedicated to creating memorable stays by combining established standards and reliability. We strive to make every guest feel at home while providing experiences that extend beyond mere accommodation. Our commitment is to deliver high-quality service, ensuring that our guests' experiences remain lasting and exceptional.
Role Description
This is a full-time, on-site role for a Front Office Associate located in Pune. The Front Office Associate will be responsible for handling phone calls with proper etiquette, performing receptionist duties, assisting with check-ins, and providing exceptional customer service. Daily tasks will also include effective communication with guests and ensuring a smooth and welcoming front desk experience.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Strong Customer Service and Check-in skills
- Excellent Communication skills
- Ability to work independently and manage front desk operations efficiently
- Experience in the hospitality industry is a plus
- Relevant education or certification in hospitality management or a related field is preferred
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