Sales Officer

4 days ago

Chennai, Tamil Nadu, India LATS SOLUTIONS Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Title: Sales Officer

Location : Chennai

Employment: Full time / on roll

Role Overview: Sales Executive

The individual will execute sales strategies, ensure regulatory compliance, and contribute to

the region's overall business performance. A keen understanding of gold loan processes and

local market dynamics is essential. The role requires high energy, field mobility, and strong customer-first approach.

Key Responsibilities:

  • Drive New Customer Acquisition

Proactively identify and onboard new clients for gold loan products through structured

field engagements, strategic referral networks, and localized promotional campaigns.

  • Client Engagement & Product Presentation

Conduct in-person client consultations and deliver compelling product demonstrations

to articulate the value proposition and generate incremental business.

  • Sales Strategy Execution

Implement targeted sales and marketing initiatives to catalyze business expansion

within the designated territory, in alignment with organizational growth objectives.

  • Relationship Management & Service Excellence

Cultivate enduring customer relationships by ensuring seamless service delivery, timely

support, and high levels of client satisfaction.

  • Operational & Compliance Adherence

Ensure full compliance with regulatory frameworks and internal standard operating

procedures, particularly in documentation, verification, and process execution.

  • Gold Evaluation & Verification

Accurately assess gold ornaments for weight, purity, and karat value using calibrated

tools and standardized testing protocols.

  • Market Intelligence & Product Knowledge

Remain continuously informed about prevailing gold loan policies, lending norms,

industry best practices, and competitor offerings to stay ahead in the market.

  • Bank Relationship Management

Foster and maintain effective working relationships with partner banks, facilitating

collaborative business development and joint customer engagement.

  • Balance Transfer Management

Oversee the end-to-end execution of gold loan balance transfers — from case initiation

and fund disbursement to coordination with banking personnel and timely fund

settlements.

Ideal Candidate Profile:

  • The ideal candidate is a motivated and result-oriented sales professional with 1–3

years of field experience, preferably in gold loans, financial services, NBFCs, or

microfinance.

  • Candidate should possess strong communication and interpersonal skills, with the

ability to build trust-based relationships in local markets.

  • A working knowledge of gold evaluation, KYC procedures, and loan documentation is highly desirable.

Local language fluency and a customer-centric mindset are essential for success in

this role.

  • Familiarity with local geography and the ability to travel extensively within assigned

territory. (Bike & Driving License Mandatory)

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Health insurance
  • Provident Fund

Work Location: In person

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