Process Associate

11 hours ago

Faridabad, Haryana, India Growing Stars Consulting Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of
Process Associate
for an
International Voice and Non-Voice Process
. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

  • Manage customer interactions via phone, email, or chat in a professional and timely manner.
  • Resolve customer queries, issues, or complaints with accuracy and empathy.
  • Maintain detailed records of customer interactions in the system.
  • Collaborate with internal teams for escalations and resolution follow-ups.
  • Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

  • Education: 12th Pass, Diploma, Graduate, or Postgraduate
  • Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills

  • Excellent verbal and written communication in English
  • Strong interpersonal and problem-solving skills
  • Basic computer proficiency (MS Office, typing skills)
  • Ability to work in a fast-paced, team-oriented environment
  • Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

  • Competitive salary with performance-based incentives
  • Night shift allowances and cab facility
  • One-time complimentary meal during shifts
  • Opportunities for internal growth and role advancement
  • Exposure to international client processes and professional development

Skills:- Customer Relationship Management (CRM), Customer Service, Customer Support, Customer Success, Customer Retention and English Proficiency

  • Sales Associate

    11 hours ago

    Faridabad, Haryana, India Fidelis Healthcare Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionFidelis Healthcare Pvt. Ltd. specializes in manufacturing premium health monitoring and hygiene products. We offer a wide range of high-quality healthcare products such as Digital BP monitors, Digital Thermometers, walking sticks, and stethoscopes, all crafted to global standards in India. In addition, our product line includes reliable...

  • Client Handling Associate

    1 week ago

    Faridabad, Haryana, India KABIR SPEZIE Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionKabir Spezie is a 100% export-oriented spice company based in Faridabad, India, dedicated to delivering the finest Indian spices to the global market. We specialize in sourcing, processing, and exporting a variety of high-quality whole and ground spices that meet international standards. Our name reflects our core values of purity,...

  • Government Sales Associate

    2 weeks ago

    Faridabad, Haryana, India Aconite Technologies Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAconite Technologies, founded in 2020, is a leader in Technology services, consulting, and IT infrastructure solutions. Our team of experts ensures that IT solutions are aligned to meet the business needs of enterprises with agility and precision. We have a global presence and serve a diverse customer base across various industries.Role...

  • Customer Success Associate

    3 days ago

    Faridabad, Haryana, India Growing Stars Consulting Private Limited Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Job Title: Customer Success Associate (International Process)Location:Gurugram, HaryanaWork Mode:Work from OfficeAbout The RoleWe are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within...

  • Front Desk Associate

    6 days ago

    Faridabad, Haryana, India Damco Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Position: Front Desk Associate (Receptionist with Good Communication || Immediate || Faridabad Location Only)Experience: 2-5 YearsLocation: FaridabadShift Timings: - 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM5 days workingBudget upto K per monthDamco is seeking ahighly motivated and customer-focused front desk associateto provide excellent service to our...

  • Quality Analyst

    18 hours ago

    Faridabad, Haryana, India kayakalp global Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential patients.The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and...

  • Quality Analyst

    11 hours ago

    Faridabad, Haryana, India Kayakalp Healthcare LLP Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential patients.The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and...

  • Procurement Associate

    18 hours ago

    Faridabad, Haryana, India Seven Procure Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage Cost Saving Projects for Clients.* Oversee auctions and bidding processes.* Drive cost savings projects* Prepare reports & data analysis* Optimize costs through strategic sourcing* Manage online e-Auctions

  • Cost Engineer

    15 hours ago

    Faridabad, Haryana, India Nipha Exports Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Cost EngineerLocation: FaridabadReports To: Plant Head / Operations ManagerJob PurposeTo analyse, estimate, and control costs associated with forging and casting operations, ensuring cost efficiency, optimal resource utilization, and accurate product pricing to support profitability and competitiveness.Key Responsibilities1. Cost Analysis & EstimationPrepare...

  • Mutual Fund Operations Associate

    6 days ago

    Faridabad, Haryana, India Greenmint Finserve Pvt Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:Manage operations, oversee compliance & risk mitigation.Ensure timely processing of purchase, redemptions, switches.Ensure transaction accuracy, record keeping & client support.Coordinate with investors and fund houses.Food allowanceHealth insuranceAnnual bonus