Front Desk Associate

Position: Front Desk Associate (Receptionist with Good Communication || Immediate || Faridabad Location Only)

Experience: 2-5 Years

Location: Faridabad

Shift Timings: - 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM

5 days working

Budget upto K per month

Damco is seeking a
highly motivated and customer-focused front desk associate
to provide excellent service to our clients and guests. The ideal candidate will be responsible for managing the reception area and ensuring all visitors and clients receive exceptional customer service.

Key Responsibilities

• Greet all visitors, clients and employees in a professional and friendly manner.
• Manage the reception area and maintain a professional and organized appearance.
• Answer and direct incoming calls to the appropriate departments.
• Schedule and coordinate appointments and meetings.
• Provide accurate and timely information about the company and its services.
• Assist in HR & administrative tasks such as data entry, filing, and document preparation.
• Work closely with other departments to ensure the efficient operation of the facility.
• Troubleshoot basic technical issues and escalate to appropriate personnel when necessary.
• Continuously maintain a high level of knowledge about the company, its products, and services.
• Assist with various projects and tasks as needed.

Requirements and skills

• Proven experience as a front desk representative
• Previous experience in customer service or receptionist role preferred.
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational, attention to detail and multi-tasking abilities
• Problem-solving skills
• Exceptional customer service skills and a positive attitude.
• Strong organizational skills and attention to detail.
• Ability to multitask and work well under pressure.
• Familiarity with computers, and technologies (e.g. fax, printer etc.)
• High school diploma or equivalent.
• If you are passionate about customer service and are looking for an exciting opportunity to grow your skills, please apply today

About Damco:

We are a global technology company with more than two decades of core IT experience. Our differentiators are technological prowess with unwavering back-end support on a wide range of technologies and industry-leading platforms.

At Damco, we take pride in building innovative, efficient, and robust IT solutions for our clients. We match the client's business goals with our technology expertise and immaculate execution capabilities to solve issues that matter to the end-user.

Damco has developed hundreds of products and applications, redefined countless processes, built numerous technology teams and systems, and delivered significant financial results to customers from diverse verticals.

We believe in empowering our people to perform and grow by offering opportunities, learning, and inspiration—to 'act and accomplish'. If you are a self-starter looking for an open and collaborative work culture to excel in career, we are the place for you. Here is what you can expect from our work-culture.