Quality Process Excellence( PEX)- AM/DM

3 days ago

Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Quality process excellence( PEX)- AM/DM - Navi Mumbai

Six Sigma Green Belt OR Black Belt certification

  • Graduate in any stream
  • Analytics
  • Good knowledge of MS Office
  • Descent knowledge of statistical tools
  • Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence
  • Ensure Positive contribution to the companys Gross margins and Operating margins.
  • Lead/ participate in Six Sigma and Lean projects.
  • Identify and Mentor Six Sigma and Lean projects
  • Mentor Green Belt Trainees
  • Participate in consulting assignments Internally and at Client site
  • Support/ Enable change management ensuing from the projects
  • Value stream Mapping/ Process mapping
  • Follow up on action items
  • Recommend new/ improvements to delivery models
  • Identify and ensure implementation automation projects, process improvements and cost optimization opportunities.
  • Support maintenance of World Class Delivery standards
  • Support Initiatives from CEOs office through CEO PMO
  • Create reports for COO, Functional heads\Operational Heads and QPE.
  • Monitor dashboards and issues for early warning signals and trends.
  • Support for RFP, RFI, Sales Collaterals.
  • Six Sigma and other (ARM grid) trainings.
  • Participate in various meetings as part of the profile

Job Responsibilities :

(Desired)

  • Should have done projects for Green Belt and Black Belt
  • Good Communication skills
  • Good interpersonal skills

Criteria :

(Must have)

  • Must have driven process improvement plans/continuous improvement in customer service domain.
  • Should be aware of DMAIC & Hypothesis Testing
  • Graduate

Criteria :

(Desired)

  • Added advantage Mini Tab.
  • Should be aware of 7 QC tools.

Shifts timings: Flexible shifts

Week Off :Saturday & Sunday

Transport :NA

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