Campaign & Strategy Manager
2 weeks ago
Role Overview
Overall role contribution to team, customer & organization to plan and execute data-driven, multi-channel marketing campaigns that drive customer acquisition, engagement, and retention, while strengthening brand presence and delivering measurable business growth.
Role & Responsibilities
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Ideate, plan, execute, and measure digital campaigns focused on customer acquisition, engagement, retention, and reactivation.
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Strong working knowledge of Email and WhatsApp marketing tools such as Netcore, GupShup, or similar platforms.
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Manage personalized digital journeys across multiple customer touchpoints (Email, Push Notifications, SMS, WhatsApp, Social Media, and Website) while measuring the effectiveness of each.
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Continuously identify, evaluate, and implement new digital marketing strategies that contribute to incremental growth in user activation, revenue, and market share.
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Brainstorm, execute, and analyze A/B testing across campaigns to drive actionable insights and improve performance, shaping overall campaign strategy.
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Collaborate closely with creative, product, technology, and media agencies to ensure seamless campaign execution and optimization.
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Working knowledge of Google Analytics, Meta Business Suite, and marketing automation dashboards to analyze performance and consumer behavior.
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Lead the annual marketing campaign calendar, ensuring alignment with business goals to drive revenue, increase visibility, enhance brand positioning, and maximize customer engagement.
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Track campaign performance with key KPIs such as CTR, open rate, conversion rate, bounce rate, CAC, and unsubscribe rate.
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Provide regular campaign reporting and actionable insights to senior leadership for decision-making and strategy alignment.
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Develop customer segmentation strategies to deliver targeted and impactful messaging across campaigns.
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Stay updated on digital marketing trends, competitor strategies, and regulatory compliance relevant to the Fintech and Wealth Management Sector.
Work Experience:
3-5 years in Digital/Campaign Marketing, preferably in Fintech, Wealth Management, or
BFSI sector.
Management Experience:
1–2 years leading campaigns or managing cross-functional teams/agencies.
Educational Qualifications:
Graduate in Marketing, Business, or related field (MBA/PG in Marketing
preferred).
Skills Required
● Campaign Management
● Stakeholder Collaboration
● Data Analytics
● Strategic Thinking
Technical Expertise
Microsoft Office, (Need to be good with Excel & PPT in particular)
Basic understanding of: Web editing software, HTML, any other web programming languages, domain
names, hosting are a big advantage.
Location:
Malad (Mindspace)
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