Desktop Support Specialist

23 hours ago


Chennai, Tamil Nadu, India Amtex Systems Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Type:
Desktop Support

Industry:
BPO – Dial 100 Emergency Helpline

Role Overview:

We are looking for an experienced professional to manage
desktop administration and network support
for an inbound voice process in a high-demand emergency helpline environment.

Key Responsibilities:

  • Troubleshoot hardware, software, and network-related issues
  • Conduct remote desktop support and application customization
  • Maintain system performance through monitoring and timely updates

Required Skills & Experience:

  • Minimum 2 years in desktop support or related role
  • Strong analytical, troubleshooting, and communication skills
  • Familiar with voice-logging systems and remote support tools
  • Diploma/BE/B.Tech in ECE/CS/IT/EEE
  • Fluency in English and Tamil
  • Willingness to work in
    24x7 shift operations
  • Administer servers and ensure documentation is up to date
  • Manage inventory of hardware/software assets
  • Record technical resolutions and provide performance reports


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