Engineer - Desktop Support

7 hours ago

Chennai, Tamil Nadu, India 3i Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position: Engineer-Desktop Support

Department: IT Infra

Location: Chennai from Office)

Mode of Interview: Virtual / F2F

We recommend reviewing the responsibilities and requirements outlined in the job description to help you prepare for the discussion.

Role: Desktop Support

YOE : 2+

Qualifications:

  • Full time (Regular) graduation (BSC in Computer science /BCA) from a recognized university institute with minimum 1 year post graduate degree/ diploma course in Computer Science;

OR

Full time (Regular) Engineering graduate from a recognized institute;

OR

Full time (Regular)3 Years Diploma in Computer Engineering Diploma) from a recognized institute.

Experience:

  • Total 2 years out of which minimum 1-year experience of managing Desktops in Enterprise Environment.
  • Should be able to install and configure a desktop (PC or Laptop) as per banks requirements, diagnose and resolve the problem in coordination IIMC/ OEM/3rd party support vendors, support OS and OA (Office Automation) software used by bank, install s/w on clients, resolved network connectivity issues, perform any IMAC (Install, Move, Add or Change) on the desktop, initiate & maintain change management, Antivirus, patch and backup management as per process/ policy defined by the client.
  • Should be able to connect the VC equipment at the locations.
  • Should have good communication skills.
  • Good knowledge on IT Hardware break fix, Printers.
  • Video Conferencing FM:
  • For VC FM at Mumbai, Total experience should be 3 years out of which 1 year should be in video conferencing operations.
  • Should have good knowledge on installation, configuration and operating of VC systems, desktop clients.
  • Should have experience in carrying out at least point to point conferences, changing of layout, testing connectivity etc.
  • Good knowledge on network concepts and activities (Switches/Routers/Access points)
  • Should have good communication skills.

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