Customer Experience Associate

2 weeks ago

Bengaluru, Karnataka, India Even Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About Even Healthcare
Even Healthcare is revolutionizing the healthcare industry by providing comprehensive and

affordable healthcare solutions. We are on a mission to create a seamless healthcare

experience for individuals and families by building a strong network of healthcare providers.

Role Overview
We're seeking a proactive and empathetic Customer Success Associate who will serve as

the trusted point of contact for our customers across multiple channels including chat,

phone, and email. You'll play a vital role in ensuring that every customer inquiry is handled

efficiently and with care, transforming challenges into positive experiences. Beyond simply

resolving issues, you'll guide users toward the best solutions, helping them get the most out

of our products and services.

Key Responsibilities

  • Act as the first point of contact for customer inquiries via live chat, phone calls, and

email.

  • Provide prompt, friendly, and effective support, resolving issues with empathy and

efficiency.

  • Collaborate with product, operations, and technical teams to escalate or resolve

more complex cases.

  • Identify recurring customer challenges and suggest process or product

improvements.

  • Maintain accurate records of customer interactions and follow-ups in our CRM

system.

  • Contribute to a positive team environment by sharing insights, feedback, and best

practices.

Requirements

  • 0-1 years of experience in customer support, customer success, or a related

client-facing role.

  • Exceptional communication skills—both written and verbal.
  • Strong problem-solving abilities and a customer-first mindset.
  • Comfort with handling multiple conversations and tasks in a fast-paced environment.
  • Familiarity with CRM tools is a plus.
  • A collaborative attitude and eagerness to learn and grow with the team.

What We Offer

  • Competitive salary and performance-based incentives.
  • Opportunity to work with a dynamic and mission-driven healthcare startup.
  • Professional growth and learning opportunities.
  • A collaborative and inclusive work environment.

Skills: crm,communication,customer experience

  • Customer Experience Associate

    6 days ago

    Bengaluru, Karnataka, India shopflo Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About ShopfloAt Shopflo, we're trying to change the way consumers experience brands and businesses. Our first product was a cart and checkout platform for e-commerce, that allowed marketers to personalise discounts, rewards, and payments. We are currently also working on a new product that takes it a notch higher by unlocking enterprise-grade personalization...

  • Customer Experience Associate

    6 days ago

    Bengaluru, Karnataka, India Skill Veda Full time ₹ 4,50,000 - ₹ 5,50,000 per year

    Job Description:Job Role: Customer Experience AssociateShifts: 6 Days a week and rotational shifts with night shiftCompensation: ₹4.5LPA – ₹5.5LPA (Depends on experience)(Compensation includes PF and PGDM monthly fees of ₹6,666)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and...

  • HR Associate

    3 days ago

    Bengaluru, Karnataka, India MoSahay Associate Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Designation - HR AssociateLocation - ChennaiEducation - Bcom or BMSExperience - Atleast one year of experience in HR domain and accountant ** Key Responsibilities:** * Assist in end-to-end recruitment process — sourcing, screening, scheduling interviews, and onboarding * Maintain employee records, attendance, and leave management * Handle payroll inputs...

  • Client Relationship Associate

    1 day ago

    Bengaluru, Karnataka, India Frutta - Corporate Refreshment & Experience Specialist Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job description - Client Relationship Associate / Key Accounts Manager / AssociateCompany name: Frutta - Corporate Refreshment & Experience SpecialistFruttais South India's most preferred one-stop corporate refreshment & experience partner. We strive to make the workplace more enjoyable and create opportunities for informal interaction among employees. We...

  • Sales Associate

    5 days ago

    Bengaluru, Karnataka, India Associate Allied Chemical Pvt. Ltd. Full time ₹ 4,80,000 per year

    We are looking for a performance-driven, customer-centric individual with a strong work ethic to join our team as a Sales Associate Role & responsibilitiesDevelop a customer sales pipeline and build new customer relationshipsWork with existing customers to grow the business and find new avenues for new product and business developmentVisit customers to learn...

  • Associate Customer Service

    7 days ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Salary upto 5Role DescriptionThis is a full-time on-site role for an Associate Customer Service (Healthcare) position located in Bengaluru. The Associate Customer Service role involves handling customer inquiries, providing exceptional customer support, ensuring customer satisfaction, and maintaining proper phone etiquette. The associate will be responsible...

  • Associate, Product Delivery

    2 weeks ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join the EX Kit and Enterprise Tools team to shape the future of product delivery, crafting solutions that enhance customer experiences and drive operational excellence across the organization.Job summaryAs a Product Delivery Associate on the EX Kit and Enterprise Tools team, you will develop your skills, contribute to meaningful change, and advance your...

  • Finance Associate

    7 days ago

    Bengaluru, Karnataka, India The Experience Co. Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    (for professionals with 1-2 years of experience in finance management, and a bonus if you are from travel background)About UsAt Experience Co. (ExCo), we're redefining group travel for the modern explorer. From creative residencies to transformative adventures across 20+ countries, we curate and produce some of India's most unique travel experiences for a...

  • Customer Associate

    23 hours ago

    Bengaluru, Karnataka, India Wroots Global Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Associate - International Voice ProcessTo schedule an Interview call - HR RUSHA Requirements:-Excellent Communication in English.Prior experience in US/UK/Australian voice process.Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral.Freshers and Experienced are welcome to applyImmediate joiners...

  • Senior Product Associate

    5 days ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in CAMP Health & Controls, you contribute to the team by leveraging your expertise in product development and optimization to make a...