Customer Service Associate(Bengaluru)(1-4 years Experience)

1 day ago


Bengaluru, Karnataka, India Organo Mart Full time ₹ 42,00,000 - ₹ 45,00,000 per year

Position: Customer Support Executive

Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

Role Description

This is a full-time, on-site role for a Customer Support Associate located in Bengaluru. The Customer Support Associate will handle day-to-day customer interactions, provide exceptional customer service, and ensure a positive customer experience. Key responsibilities include responding to customer inquiries, resolving issues, assisting with sales, and participating in training sessions to stay updated on products and processes.

Qualifications

  • Customer Support, Customer Service, and Customer Experience skills
  • Sales skills and the ability to assist customers with purchasing decisions
  • Ability to participate in and benefit from Training sessions
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • 1-4 years of experience in a customer support role
  • Familiarity with organic products is a plus
  • Bachelor's degree or equivalent experience preferred


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