Insurance Customer Care Associate

3 days ago


Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Location
: Bengaluru (Onsite)

**Immediate joiners

Languages Required:**
Hindi (Fluent) and English (Fluent), both Mandatorily required

Role Description

This is a full-time on-site role for an Insurance Customer Care Associate located in Bengaluru. The Insurance Customer Care Associate will be responsible for providing excellent customer service, handling insurance-related inquiries, and assisting clients with their insurance needs. The role involves communicating with clients, managing customer accounts, processing claims, and ensuring customer satisfaction. The associate will also collaborate with finance and insurance brokerage teams to streamline operations and improve service quality.

Qualifications

  • Strong communication and customer service skills
  • Knowledge of insurance and experience in handling insurance-related inquiries
  • Experience in finance and insurance brokerage
  • Excellent problem-solving and organizational skills
  • Ability to work collaboratively with teams
  • Proficiency in relevant software and tools
  • Bachelor's degree in a related field is a plus
  • A commitment to maintaining professionalism and confidentiality

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