Health Insurance Customer Support Associate
2 days ago
Location
: Bengaluru (Onsite)
Languages Required:
Hindi (Fluent) and English (Fluent), both Mandatorily required
Role Description
This is a full-time on-site role for a Health Insurance Customer Support Associate located in Bengaluru. The Customer Support Associate will be responsible for handling customer inquiries, resolving issues related to health insurance policies, providing exceptional customer service, and ensuring a positive customer experience. The role also includes sales and training responsibilities, and involves maintaining detailed records of customer interactions and transactions.
Qualifications
- Skills in Customer Support, Customer Service, and Customer Experience
- Experience in Sales
- Proficiency in conducting Training sessions
- Excellent communication and interpersonal skills
- Problem-solving abilities and attention to detail
- Ability to work independently and manage multiple tasks
- Experience in the insurance industry is a plus
- Bachelor's degree in a relevant field is preferred
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