Customer Support Associate(Bengaluru)(1-2 years Experience)
2 weeks ago
Position: Customer Support Executive
Experience: 1-2 years
CTC: 4.5 LPA (Fixed)
Working Days: 6 days a week
Location: Work from Office
Shift: Rotational shifts with rotational week off
Language: Proficiency in English and Hindi required
Role Description
This is a full-time on-site role for a Junior Customer Service Associate, located in Bengaluru. The Junior Customer Service Associate will be responsible for providing customer support, ensuring customer satisfaction, managing phone calls, and enhancing the overall customer experience. Daily tasks include handling customer inquiries, resolving issues, and maintaining a high level of customer service.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- 1-2 years of experience in a customer service role
- Proficiency in local languages and
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