Insurance Customer Support Associate

12 hours ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 54,000 - ₹ 90,000 per year

Location
: Bengaluru, Onsite

Salary
: Upto 4.5 LPA + Incentives

Role Description

This is a full-time on-site role for an Insurance Customer Support Associate (Immediate Joiners) located in Bengaluru. The Insurance Customer Support Associate will be responsible for handling customer inquiries, providing exceptional customer service, and ensuring a positive customer experience. The role includes addressing customer concerns, assisting with insurance claims, and providing information about insurance policies. Additionally, the associate will support sales efforts by identifying customer needs and providing appropriate solutions.

Qualifications

  • Customer Support, Customer Experience, and Customer Service skills
  • Sales skills and ability to identify and address customer needs
  • Training skills to effectively communicate and educate customers
  • Fluency in Hindi and proficiency in English
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience in the insurance industry is a plus
  • High school diploma or equivalent; a Bachelor's degree is preferred

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