Insurance Customer Support Associate
1 day ago
Location
: Bengaluru, Onsite
Salary
: Upto 4.5 LPA + Incentives
Role Description
This is a full-time, on-site role located in Bengaluru for an Insurance Customer Support Associate (Immediate Joiners) fluent in Hindi. In this role, you will be responsible for handling customer inquiries, providing exceptional customer support, resolving issues, and ensuring customer satisfaction. You will also assist with sales processes and contribute to training sessions for continuous improvement of customer service practices.
Qualifications
- Customer Support, Customer Experience, and Customer Service skills
- Sales experience and aptitude
- Training skills to help improve team performance
- Excellent communication skills in Hindi and English
- Ability to work on-site in Bengaluru
- Strong problem-solving skills and a customer-centric approach
- Previous experience in the insurance industry is desirable but not mandatory
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