
Junior Customer Support Associate(Bengaluru)(1-2 years Experience)
2 weeks ago
Job Description: Customer Support Executive
Position: Customer Support Executive
Experience: 1-4 years
CTC: 4.2 LPA (Fixed)
Working Days: 6 days a week
Location: Work from Office
Shift: Rotational shifts with rotational week off
Language: Proficiency in English and Hindi required
Transportation: No cab facility provided
Role Description
This is a full-time on-site role for a Customer Support Associate located in Bengaluru. The Customer Support Associate will be responsible for managing customer inquiries, providing excellent customer service, handling customer complaints, and ensuring customer satisfaction. They will also assist in sales activities and provide training to new team members.
Qualifications
- Customer Support, Customer Service, and Customer Experience skills
- Sales skills and the ability to assist in sales activities
- Experience in providing training
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- 1-2 years of experience in a customer support role
- Ability to handle customer complaints and ensure customer satisfaction
- High school diploma or equivalent; a bachelor's degree is a plus
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