EdTech Inside Sales Associate

1 week ago

Kolkata metropolitan area West Bengal, India Tutopia Learning App Full time ₹ 6,00,000 - ₹ 12,00,000 per year

KRA – Inside Sales Associate (Tutopia)

Lead Engagement & Outreach

  • Connect with prospective students/parents via outbound & inbound calls.
  • Counsel learners on Tutopia's offerings for West Bengal Board & other target segments.
  • Ensure timely follow-ups on assigned leads from marketing and referrals.


Sales Conversion & Target Achievement

  • Drive admissions/enrollments by pitching Tutopia's learning app effectively.
  • Achieve daily, weekly, and monthly sales targets (calls, demos, conversions).
  • Maximize revenue per lead through upselling/cross-selling.


Customer Experience & Relationship Management

  • Build trust and rapport with parents and students.
  • Resolve queries, handle objections, and provide accurate product knowledge.
  • Ensure high customer satisfaction throughout the sales journey.


Product Knowledge & Market Awareness

  • Maintain in-depth knowledge of Tutopia's features, pricing, and benefits.
  • Keep track of competitor offerings and share insights with the team.


Reporting & Documentation

  • Update CRM/lead management systems with accurate call logs and status.
  • Share daily sales reports and performance updates with managers.


Collaboration & Teamwork

  • Work closely with marketing to improve lead quality.
  • Coordinate with operations to ensure smooth onboarding of enrolled students.


Compliance & Process Adherence

  • Follow Tutopia's sales processes, scripts, and ethical guidelines.
  • Maintain discipline in call quality, attendance, and workplace conduct.

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