
Junior Technical Support Executive
1 week ago
Job Description – Technical Support Executive
Position: Technical Support Executive
Experience: 0-1yrs
Location: Goregaon
Employment Type: Full-time
Responsibilities
- Troubleshoot and resolve software/system issues via phone, email, or chat.
- Provide accurate technical solutions and escalate unresolved issues when needed.
- Log, track, and prioritize support requests within SLA timelines.
- Prepare reports and maintain documentation/manuals.
- Ensure excellent customer service and maintain strong client relationships.
Requirements
- Bachelor's degree in BCA / B.Sc. IT / related field.
- Strong communication and problem-solving skills.
- Experience with helpdesk software, remote tools, and IT troubleshooting.
- Ability to multitask, prioritize, and handle pressure situations.
- Patient, quick learner, with excellent decision-making skills.
Interested candidates can apply on this number /
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
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