Junior Technical Support Executive

1 week ago


Goregaon Mumbai Maharashtra, India Sensys Technology Ltd Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Job Description – Technical Support Executive

Position: Technical Support Executive

Experience: 0-1yrs

Location: Goregaon

Employment Type: Full-time

Responsibilities

  • Troubleshoot and resolve software/system issues via phone, email, or chat.
  • Provide accurate technical solutions and escalate unresolved issues when needed.
  • Log, track, and prioritize support requests within SLA timelines.
  • Prepare reports and maintain documentation/manuals.
  • Ensure excellent customer service and maintain strong client relationships.

Requirements

  • Bachelor's degree in BCA / B.Sc. IT / related field.
  • Strong communication and problem-solving skills.
  • Experience with helpdesk software, remote tools, and IT troubleshooting.
  • Ability to multitask, prioritize, and handle pressure situations.
  • Patient, quick learner, with excellent decision-making skills.

Interested candidates can apply on this number /

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Provident Fund

Work Location: In person



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