Customer Retention Executive

ABOUT THE JAIPUR STUDIOWe're more than just a brand, we're a movement championing local craftsmanship and bringing unique, ethically made clothing directly to our customers' doorsteps. Since 2018, we've been building a vibrant community of creators and conscious shoppers online and in our charming brick-and-mortar stores.We started by providing our...

Key Responsibilities:Handle inbound calls/emails/chats to address customer queries, requests, and complaints in a professional manner.Make outbound follow-up calls for unresolved issues, service confirmation, or customer satisfaction surveys.Provide accurate information about products, services, policies, and procedures.Maintain customer records and update...

Job OverviewLunawat Gems & Jewellery is seeking an experienced Customer Relationship Manager for a full-time position at our Jaipur location. The ideal candidate will play a key role in maintaining and enhancing our relationships with our diverse clientele. The role requires a strategic approach to customer feedback management, upselling, cross-selling, and...

Job Overview:We are looking for a soft-spoken, courteous, and customer-focused professional to join our team as a CRM Executive – Post-Sales Support. The ideal candidate will be responsible for engaging with customers/buyers, ensuring a smooth post-sales experience, resolving queries with empathy, and maintaining long-term relationships through clear and...

Roles and ResponsibilitiesDevelop and execute CRM strategies to drive customer engagement, retention, and satisfaction.Manage customer relationships through various touchpoints (website, email, chat) to ensure seamless interactions.Analyze customer data to identify trends and areas for improvement in the customer life cycle management process.Collaborate...

Role & responsibilitiesKey Responsibilities:International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.Customer Feedback:...

Build and nurture lasting relationships with current clients.Proactively engage with existing customers to assess their needs and drive repeat business.Act as the main point of contact for client inquiries, requirements, and feedback.Work closely with internal teams to ensure a seamless customer experience and quickly resolve any issues.Create and maintain...

Job Title: Customer Relationship Manager (Jewelry Industry, B2B)Location: Jaipur, RajasthanCompany: PinkCity Jewelhouse Pvt. Ltd Jaipur RajasthanExperience: 3+ years, (Excellent English Communication)Key Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in customer relationship management...

Job Title: Customer Relationship Manager (Jewelry Industry, Garment, Textile B2B)Location:Jaipur, RajasthanCompany:Pinkcity Jewelhouse Pvt.Ltd Jaipur RajasthanExperience: 5- 8 years, (Excellent English Communication)Salary:12-14 LPAKey Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in...

Responsibilities:Manage international ticket bookings using Amadeus & GDS systems.Provide exceptional customer service throughout the travel process.Execute air ticket sales with IATA compliance.Consulting for the Travel Ticket to B2B & B2C supplies.Sales incentivesAnnual bonusPerformance bonusRetention bonus