Telecaller

6 days ago

Pune, Maharashtra, India Destek Infosolutions Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

At Destek Infosolutions Private Limited, we believe in transforming the conventional marketplace through collaborative work and emerging technologies. Our teams of professionals, tailored to fit specific transformation program requirements, work alongside you at all stages to ensure business performance improvement and value creation. We offer end-to-end service portfolios, enabling businesses to focus on their core activities while we manage their transformation processes.

Role Description

This is a full-time on-site role based in Pune for a Telecaller. The Telecaller will be responsible for making outbound calls to potential clients, conducting market research, providing information about our products and services, and recording details of customer interactions. The role also involves following up on leads and maintaining client relationships to ensure maximum customer satisfaction.

Qualifications

  • Excellent verbal communication and active listening skills
  • Experience in explaining products or services clearly and concisely over the phone
  • Ability to perform market research and gather customer feedback
  • Customer relationship management and follow-up skills
  • Ability to work independently and as part of a team, with strong organizational skills
  • Proficiency in using CRM software and maintaining detailed records of customer interactions
  • High school diploma or equivalent experience; a degree in Marketing, Business, or a related field is a plus

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