Service Desk Agent

Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital...

About the JobThe Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The role is a combination of general management, service operations and special projects.This person will wear...

Consultant - IT Service Desk Team Lead-ITO Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions...

2-5 years of experience in an IT support/help desk environment.Exposure to ticketing system ServiceNowMandatory experience in Call, Email and Chat service desk support.Log, categorize, & prioritize incidents and service requests in the ITSM tools.

Technical Associate– Workplace Services Service DeskTechnical Associate– Workplace Services Service Desk-ITO Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.Provides proactive user helpdesk services to inbound customer service...

Greetings from KVC CONSULTANTS LTDJob description:We Are Hiring For International Service Desk Role With Leading IT Company.(Immediate Joining ) Job Location: Hyderabad.Skill - Customer Support / Technical Support AdvocateEducation - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer ScienceExperience YearsWork from office.5 Days working/Rotational shifts/Cabs...

About the JobThe Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams....

Role: Service Desk LeadLocation: Hyderabad, IndiaWork Mode: Work from Office 5 days a weekShift: 24x7 rotational support (including night shifts aligned to US hours)Experience Required: 5 – 8 years in IT Service Desk/Support, with at least 2 years in a Leadership or Supervisory roleEmployment Type: Full-timeAbout the RoleWe are seeking an experienced...

Exp- 2+ YearsLocation- Hyderabad (WFO)Shift- 27*7 including Night shiftsMandatory experience-- in Call, Email and Chat service desk support, ticketing system (ServiceNow).Job Description:-Act as the first point of contact for users reporting IT issues or requesting services.Log, categorize, and prioritize incidents and service requests in the ITSM...