Technical Helpdesk

Key responsibilities- Helpdesk-GenesisTechnical Support: Provide first-level support to end-users for hardware, software, and network issues.Problem Resolution: Diagnose, troubleshoot, and resolve technical problems, including logging and documenting all issues and their solutions.User Guidance: Guide users through product functionality and provide...

Job DescriptionTechnical Helpdesk – Resource Qualifications:Mandatory: Computers Science/IT Graduates/Postgraduates with minimum 1 year of relevant Experience in IT industry.Desirable 1. Experience in email platform, Knowledge in Outlook configuration, cloud concepts and Active Directory.2. Good Communication skills.

We are seeking a highly organized and customer-focused individual to join our IT Infra team as an IT Helpdesk Coordinator. As the IT Helpdesk Coordinator, you will be responsible for providing technical support and ensuring efficient resolution of IT-related issues for our organization. Your role will involve coordinating helpdesk activities, managing user...

The IT Helpdesk Support will serve as the first point of contact for internal and external users seeking technical assistance. The role involves providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. This individual should possess excellent communication skills and be capable of working in...

Job SummaryJob Title: Technical Support / Helpdesk Location: TechM Mumbai Chandivali Years of Experience: 5 7 Years Job Summary: We are seeking a skilled Technical Support / Helpdesk professional with 5 7 years of experience to conduct annual reviews of documents, manage change processes, and maintain the risk register. The ideal candidate will possess...

**Position Overview**: The Helpdesk Executive will be responsible for managing helpdesk operations, ensuring seamless ticket resolution, and providing effective IT support services. This role requires expertise in helpdesk and service desk management, ticketing processes, ITSM tools, and effective communication. **Key Responsibilities**: - **Helpdesk and...

_**Helpdesk Coordinator.**_ Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the...

Hiring for CMM5 Level OrgProvide technical support and assistance to end-users for hardware and software issues.Install, configure, and maintain desktop systems, including operating systems and applications.. Troubleshoot Required Candidate profileDesignation: Helpdesk coordinatorLocation:Lower Parel Qualification:Graduate

Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...

**Job Title**:Helpdesk Engineer** Location: Mumbai (CST) Department: IT Support Reports To: Team Leader **Job Overview**: The Helpdesk Engineer provides technical support and assistance to end-users for a variety of hardware and software issues. This role involves troubleshooting, diagnosing, and resolving technical problems while ensuring exceptional...