Technical Helpdesk

Job DescriptionTechnical Helpdesk – Resource Qualifications:Mandatory: Computers Science/IT Graduates/Postgraduates with minimum 1 year of relevant Experience in IT industry.Desirable 1. Experience in email platform, Knowledge in Outlook configuration, cloud concepts and Active Directory.2. Good Communication skills.

Job Title: CRM Helpdesk - Claim Processing Executive - Health Insurance Background    Location: Mumbai   Job Type: Full-time   Experience: Minimum 2 years in the Health Insurance Industry   Qualification: Graduate   Salary: ₹2.75 LPA to ₹3.24 LPA (CTC)   Job Description:   We are looking for a dedicated CRM Helpdesk - Claim Processing Executive...

Key ResponsibilitiesCoordination & Administrationl Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance.l Manage and coordinate DC & Store RE Engineers.l Maintain and share daily attendance with the Customer and Project Manager.l Follow up on open tickets and ensure closure within SLA in ServiceNow.l Arrange and...

Key Responsibilities Coordination & Administration l Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance. l Manage and coordinate DC & Store RE Engineers. l Maintain and share daily attendance with the Customer and Project Manager. l Follow up on open tickets and ensure closure within SLA in ServiceNow. l Arrange...

Job SummaryJob Title: Technical Support / Helpdesk Location: TechM Mumbai Chandivali Years of Experience: 5 7 Years Job Summary: We are seeking a skilled Technical Support / Helpdesk professional with 5 7 years of experience to conduct annual reviews of documents, manage change processes, and maintain the risk register. The ideal candidate will possess...

About Company Dixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge makes us an...

About CompanyDixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT...

**Job Title**: **Female Helpdesk Executive** **Location**: **Bandra, Mumbai** **Experience**: **1 to 2 Years** **Salary**: **₹12,000 to ₹15,000 per month** **Job Overview**: **Key Responsibilities**: - **Helpdesk Operations**: - Log, classify, and prioritize helpdesk tickets accurately. - Assign tickets to appropriate technical teams or escalate if...

We are looking for a dedicated and proactive Helpdesk Support to join our IT team. The role involves providing technical assistance, resolving IT-related issues, and ensuring smooth functioning of systems to support day-to-day business operations.

Helpdesk Support EngineerPosition SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL frameworkWhat You Will Do Responsible for Global Helpdesk Support Managing escalations and SLA Handled Helpdesk Chat Support Ability to work in various shifts in 24 7 support model To Be Successful You Will Have ...