Head of Ecommerce

2 weeks ago

Gurgaon, Haryana, India Transformative Ventures Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description

Job Description – Head of Ecommerce at The Ayurveda Experience


• Own full P&L for the geography, setting aggressive revenue, margin and CAC/LTV targets.


• Craft and execute a holistic growth strategy across D2C, marketplaces, offline and emerging channels.


• Forecast demand and manage end-to-end inventory, ensuring ≤2 % stock-out and ≤4 % ageing stock.


• Define product-market fit; localize hero SKUs, craft new‐product roadmaps, and sunset low ROI lines.


• Collaborate with R&D to adapt formulations for regional regulations and sensorial preferences.


• Orchestrate 360° marketing—performance, influencer, CRM, PR—allocating budgets for max ROAS.


• Establish data pipelines and dashboards; track cohorts, repeat rates, marketplace rankings in real time.


• Negotiate with 3PLs, payment partners and duty consultants to optimize landed costs and SLAs.


• Recruit, mentor and performance-manage cross-functional teams (growth,ops, CS, retail, trade).


• Champion customer obsession; mine VOC insights to feed product updates and CX enhancements.


• Drive strategic partnerships—wellness chains, tourism boards, Ayurveda clinics—to amplify reach.


• Ensure legal and tax compliance, including cosmetics claims, import duties and GDPR-like mandates.


• Present quarterly business reviews to Global Leadership, highlighting wins, risks and next bets.


• Deploy test-and-learn culture; run A/Bs on funnels, creatives, bundles, and pricing levers.


• Set up disaster-recovery and continuity plans for supply, logistics, ads and key seller accounts.


• Benchmark competition; deliver actionable intel on pricing, share-of-voice and shelf velocity.


• Act as the brand's cultural ambassador, embodying its ethos while driving highperformance execution.

Qualifications


• Tier 1 colleges only. IIMs, XLRI, MDI, ISB etc.


• 10 to 17 years of relevant work experience, preferably in Retail industry (FMCG, Retail, E commerce)


• Excellent communication and interpersonal skills (verbal and written)


• Strong analytical, data and problem-solving skills, with the ability to use the information for reporting


• Drive and manage own tasks effectively; work independently and be an effective contributor to the team


• Meticulous attention to detail and follow through


• Extremely organised with superior time management skills Ability to multi-task and prioritise under

tight schedules while maintaining production of highquality work


• Self-accountability to follow-through with proper consistent updates to stake holders Proficiency with

project-based tools such as Word, Excel, Project and PowerPoint

( TAE)

About the Company

The Ayurveda Experience is America's largest online Ayurvedic house of brands that markets natural, herbal skincare, body-care, haircare products and wellness supplements. Advanced in 4 continents and having spread its wings in about 26+ countries, with over 1.75 million customers from the US, UK, Canada, Australia, New Zealand, Germany, France, Italy, Spain, Asia and more with thousands of 5-star reviews.

Currently, we have over 300 employees across the globe.

Company Website -

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