Telecaller / Customer Relationship Manager (CRM)

2 days ago


Kolkata, West Bengal, India Pratush Web Infotech Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Job Title: Telecaller / Customer Relationship Manager (CRM) – Female Candidates Only

Company Location:

Mani Casadona, Newtown Action Area IIF/04,

West Tower & East Tower, Kolkata – 700161

Near TCS Geetanjali & Opposite Eco Space

Job Type: Full-time

Office Timings: 10:00 AM to 6:00 PM (Monday to Saturday)

Salary Range: ₹10,000 – ₹30,000 per month (based on experience & performance)

Job Summary:

We are hiring female candidates for the role of Telecaller / CRM to join our Kolkata office. The ideal candidate should have excellent communication skills, basic computer knowledge, and a customer-oriented approach.

Key Responsibilities:

  • Make outbound and inbound calls to clients and prospects.
  • Explain products/services clearly and handle customer inquiries.
  • Maintain and update client information in CRM software.
  • Build and maintain strong customer relationships.
  • Follow up with clients to ensure satisfaction and closure of queries.
  • Work closely with the sales team to achieve targets.

Requirements:

  • Education: Minimum Graduate (Any Stream)
  • Skills: Basic computer knowledge (MS Office, Email, Internet) is mandatory
  • Communication: Good verbal and written skills in Hindi and English
  • Experience: Telecalling/CRM experience preferred but not mandatory
  • Gender: Female candidates only

Job Types: Full-time, Fresher, Internship

Pay: ₹10, ₹30,000.00 per month

Benefits:

  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person


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