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Relationship Manager
3 weeks ago
We are seeking a proactive and detail-oriented Client Relationship Manager to manage client relationships and ensure an exceptional experience for luxury clientele.
The ideal candidate thrives in a client-focused environment, is organized, and contributes to both daily execution and long-term improvements in customer engagement.
- Client interactions will be managed via calls, WhatsApp, email, and in-person communication.
- Timely, professional, and solution-oriented responses will be provided.
- Customer records, order details, and communication logs will be maintained accurately.
Additionally, the successful candidate will:
- Plan and execute CRM campaigns to drive client retention.
- Track and analyze customer interactions to provide actionable insights.
- Identify recurring issues and support process improvement initiatives.
A collaborative and growth-oriented environment is offered where you can work with high-value clientele. If you have 2-4 years of experience in CRM, luxury retail, or related fields, and possess strong communication and interpersonal skills, we encourage you to apply.
