senior officer gold loan

17 hours ago


Perungudi, Tamil Nadu, India Alagendran Nidhi Limited Full time ₹ 2,04,000 - ₹ 2,52,000 per year

Key Responsibilities

  • Customer Service and Engagement: Provide excellent service to customers, answer their queries, and manage customer relationships to ensure satisfaction.
  • Business Development: Generate new leads through BTL marketing, customer calling, and by expanding the customer base.
  • Compliance and Risk Management: Ensure strict adherence to company policies and regulatory guidelines for gold loan operations to minimize financial risks.
  • Operations and Inventory Management: Maintain the safety and security of the branch's gold inventory and ensure smooth operation of the gold vault.
  • Target Achievement: Meet assigned disbursement, collection, and profitability targets for gold loans.
  • Reporting and Documentation: Maintain accurate and detailed records of loan transactions, gold appraisals, and business performance.

Essential Skills and Qualifications

  • Gold Loan Knowledge: Strong understanding of gold loan infrastructure, process setup, and operations.
  • Customer Engagement: Ability to effectively engage with customers, build relationships, and handle inquiries.
  • Sales and Marketing: Proven ability to generate leads and convert them into active customers.
  • Regulatory Knowledge: Familiarity with financial regulations and compliance norms set by the relevant governing body.
  • Operational Acumen: Expertise in managing day-to-day operations, including vault security and audit parameters.

Job Type: Full-time

Pay: ₹17, ₹21,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person


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