
Payroll Specialist
18 hours ago
Job Title:
Payroll Specialist
Location:
Mohali
Contract Duration:
6 Months
Shift Timings:
2 PM IST – 11 PM IST
Key Responsibilities
- Collect and consolidate data from multiple sources such as SharePoint, reporting portals, and other WFM tools.
- Develop and maintain daily, weekly, and monthly performance dashboards.
- Analyze historical data to predict future workload and staffing requirements.
- Design and manage schedules to ensure proper coverage and adherence to service level targets.
- Coordinate shift changes, time-off requests, and training schedules.
- Maintain accurate records of employee attendance, shifts, and time-off.
- Collaborate with HR, Operations, and other teams to align staffing levels with business needs.
- Ensure workforce management activities, data management, and reporting processes comply with company policies and labor regulations while maintaining confidentiality of sensitive data.
Qualifications and Skills
- Minimum 4–5 years of experience in MIS/WFM.
- Expertise in data management, MIS reporting, forecasting, scheduling, and data analysis.
- Proficiency in MS Excel (advanced formulas, pivot tables, macros, etc.), MS PowerPoint, MS Word, and other Microsoft tools.
- Familiarity with WFM key metrics such as Attrition Rate, Shrinkage, Occupancy, Utilization, and others.
- Experience with reporting tools such as Power BI or similar and database tools like MS Access (added advantage).
- Payroll experience preferred.
- Strong analytical skills with keen attention to detail.
- Excellent communication and problem-solving abilities.
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