Manager of Customer Experience

The Customer Experience Associate will be responsible for ensuring an excellent and consistent experience for all customers by managing inquiries, resolving issues efficiently, and maintaining strong communication across departments. This role requires empathy, patience, attention to detail, and a passion for service excellence.Greet and assist customers...

Company DescriptionExperience Makers is a leading event management company based in Kochi, Kerala, South India. With over a decade of expertise, we specialize in creating unforgettable events, including MICE and corporate gatherings, grand inaugurals, festivals, exhibitions, weddings, and themed celebrations. Our professional team delivers high-quality...

We are looking for a Customer Experience & Quality Specialist who will ensure our customers get the most out of our SaaS platforms while helping maintain product excellence. You will be part of the team that supports clients, validates product features, and ensures smooth onboarding experiences.This is a well-rounded role where you'll combine customer...

Company DescriptionPine Labs enriches commerce across the globe by powering businesses online, offline, and in-store through its multichannel platform. Built for those who mean business, Pine Labs provides innovative solutions that help businesses enhance their operations and efficiency. To learn more, visit Role DescriptionThis is a full-time, on-site role...

Company DescriptionIR Realtors is a Kochi-based real estate and business expansion agency specializing incommercial and residential property solutions. We help clients find the perfect spaces for offices, showrooms, warehouses, and investment properties ,while also supportingbrands and businesses in scaling through location and space strategy.Role...

We are hiringPostion-Custmer Relation ManagerSalary--25-30kLocation- ErnakulamA bachelor's degree in a relevant field, such as marketing, business administration, communication, or customer relationship management.2+ years of experience in a customer-facing role.Successful record of developing and implementing customer relations strategies.Strong...

Customer Relationship Manager (CRM) ensures client satisfaction by managing service-related communication, resolving issues, providing information, and building lasting customer relationships, thereby fostering repeat business and positive word-of-mouth marketing. Key duties include handling inquiries, complaints, and feedback, scheduling service...

Job Summary:We are looking for a detail-oriented and customer-focused CRM to manage customer relationship processes. The role involves coordinating with customers, updating CRM systems, handling documentation, and ensuring a smooth workflow from deal initiation to closure.Key Responsibilities:Customer Onboarding & Relationship ManagementInitiate new customer...

The CRM After-Sales professional is responsible for managing customer relationships after purchase, ensuring satisfaction, resolving issues, and fostering loyalty. This role leverages CRM systems to track interactions, analyze customer behavior, and implement strategies that enhance the post-purchase experience.Key ResponsibilitiesManage and maintain...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...