National Training Manager

2 days ago

Mumbai, Maharashtra, India Tata AIG General Insurance Company Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Role: National Training Manager Agency- Tata AIG Academy (Operating unit -Agency Motor)

Job location: Lower Parel, Mumbai.

About the Role:

We are seeking a dynamic and experienced Training & Channel Partner Productivity Manager to drive employee and channel partner productivity through effective training and development initiatives. This pivotal role will anchor new joiners and existing employees at TAGIC, enhancing performance across the distribution lifecycle while developing channel partner business productivity via knowledge transfer and capability building.

Key Responsibilities:

1. Training Planning & Execution

  • Develop and finalize monthly training calendars aligned with the annual training plan, channel partner activation, branch coverage, and productivity goals.
  • Execute the training plan including travel to various markets for on-ground training delivery.
  • Conduct new employee onboarding and activation handholding.
  • Lead training initiatives such as Induction, Selling Skills, Objection Handling, and more.
  • Promote and manage digital learning via LMS and webinars.

2. Content Creation & Standardization

  • Identify training needs by assessing gaps between current and desired performance states.
  • Analyze business challenges to ensure relevant learning interventions.
  • Develop and update standardized training content including presentations, facilitator guides, participant guides, feedback, and assessment tools.

3. Training Delivery

  • Continuously enhance subject matter expertise and incorporate real-life business scenarios to improve relevance.
  • Ensure correct target audience selection and engage participants effectively during sessions.
  • Drive effective classroom and digital learning delivery to maximize retention and application.

4. Performance Coaching & Team Management

  • Establish coaching frameworks to meet business objectives and drive team performance.
  • Manage, mentor, and develop a diverse team of 11 direct reports including Zonal and Distribution Training Managers.
  • Monitor coaching effectiveness through measurable improvements in business results.

Qualifications & Experience:

  • Education:

  • Graduation in any stream (mandatory)

  • MBA preferred (preferably from NIA/MET or AMET)

  • Associate/Fellow level certifications preferred

  • Experience:

  • Minimum 12 years in training or sales roles

  • General insurance industry experience preferred

  • Skills Required:

  • Advanced team management and leadership skills

  • Strong influencing and negotiation skills
  • Excellent verbal and written communication skills
  • Expertise in training delivery and content design
  • Deep understanding of selling and agency channel management
  • Moderate digital learning proficiency

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