National Training Manager

Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International Group (AIG). Since its set-up in 2001, the Company has grown strongly to emerge as the preferred private general insurance company in India with several pioneering firsts to its credit. Driven by a mission to create better tomorrows for Customers by delivering trustworthy and innovative risk solutions, Tata AIG's broad portfolio of protection covers are backed by years of professional expertise in product offerings, exceptional service capabilities and seamless claims process management.

We are currently seeking passionate individuals who are eager to make a meaningful impact in the world of insurance. If you're looking for a rewarding career that combines cutting-edge technology, customer-centric solutions, and a commitment to excellence, you have come to the right place. Explore our exciting opportunity below and be part of an organization that is shaping the future of insurance.

Job Title:
National Training Manager Agency- Tata AIG Academy (Operating unit -Agency Motor)

Location:
Lower Parel, Mumbai

Job Description:

About the Role:

We are seeking a dynamic and experienced Training & Channel Partner Productivity Manager to drive employee and channel partner productivity through effective training and development initiatives. This pivotal role will anchor new joiners and existing employees at TAGIC, enhancing performance across the distribution lifecycle while developing channel partner business productivity via knowledge transfer and capability building.

Key Responsibilities:

1. Training Planning & Execution

• Develop and finalize monthly training calendars aligned with the annual training plan, channel partner activation, branch coverage, and productivity goals.
• Execute the training plan including travel to various markets for on-ground training delivery.
• Conduct new employee onboarding and activation handholding.
• Lead training initiatives such as Induction, Selling Skills, Objection Handling, and more.
• Promote and manage digital learning via LMS and webinars.

2. Content Creation & Standardization

• Identify training needs by assessing gaps between current and desired performance states.
• Analyze business challenges to ensure relevant learning interventions.
• Develop and update standardized training content including presentations, facilitator guides, participant guides, feedback, and assessment tools.

3. Training Delivery

• Continuously enhance subject matter expertise and incorporate real-life business scenarios to improve relevance.
• Ensure correct target audience selection and engage participants effectively during sessions.
• Drive effective classroom and digital learning delivery to maximize retention and application.

4. Performance Coaching & Team Management

• Establish coaching frameworks to meet business objectives and drive team performance.
• Manage, mentor, and develop a diverse team of 11 direct reports including Zonal and Distribution Training Managers.
• Monitor coaching effectiveness through measurable improvements in business results.

Qualifications & Experience:

• Education:
• Graduation in any stream (mandatory)
• MBA preferred (preferably from NIA/MET or AMET)
• Associate/Fellow level certifications preferred
• Experience:
• Minimum 12 years in training or sales roles
• General insurance industry experience preferred
• Skills Required:
• Advanced team management and leadership skills
• Strong influencing and negotiation skills
• Excellent verbal and written communication skills
• Expertise in training delivery and content design
• Deep understanding of selling and agency channel management
• Moderate digital learning proficiency

How to Apply:

If you are excited to be part of a team dedicated to innovation and excellence, please submit your resume. We look forward to reviewing your application and welcoming you to Tata AIG, where your skills and ambitions can thrive.

Tata AIG is an equal opportunity employer, and we encourage candidates from all backgrounds to apply for this role.