Client Relationship Officer(Voice)

19 hours ago

Hyderabad, Telangana, India Maatrum Technologies and Legal ventures Pvt. Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Us:

Maatrum Technologies is a product-based company specializing in Title Verification and Legal Verification for Real Estate Properties across India. We are a proud sister concern of the renowned Dr. Agarwals Eye Hospital Group.

We are looking for a Client Relationship Officer to strengthen our customer success and service delivery. This is a client-facing role that requires excellent communication skills, problem-solving abilities, and proactive coordination with internal teams to resolve client concerns.

Key Responsibilities:

  • Act as the first point of contact for client escalations, queries, and service requests.
  • Build and maintain strong, long-term client relationships by ensuring their satisfaction.
  • Coordinate with internal teams (Operations, Legal) to resolve issues promptly.
  • Track, document, and report client escalations and resolutions for process improvement.
  • Monitor SLAs and ensure timely delivery of client requests.
  • Identify opportunities to improve client experience and suggest process enhancements.
  • Share periodic updates and reports with clients regarding their ongoing requests/projects.

Key Skills & Competencies:

  • Good verbal and written communication skills.
  • Strong problem-solving and conflict resolution ability.
  • Good understanding of client relationship management principles.
  • Ability to handle pressure and manage multiple escalations simultaneously.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
  • Strong coordination and follow-up skills.

Qualification & Experience:

  • Bachelors Degree in Business Administration, Commerce, or related field.
  • 17 years of experience in Client Relationship Management / Customer Success / Service Coordination.
  • Experience in handling escalations or working in a client-facing role is preferred.

Why Join Us:

  • Opportunity to work with a growing, technology-driven company in the real estate legal space.
  • Collaborative and learning-focused work environment.
  • Exposure to client engagement and operations at scale.

  • Client Relationship Officer

    1 week ago

    Hyderabad, Telangana, India Quess Tax Filing Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities:* Manage client relationships through effective communication and issue resolution* Collaborate with internal teams on project delivery and satisfactionReferral bonusPerformance bonusSales incentivesAnnual bonus

  • Client Relationship Specialist

    4 days ago

    Hyderabad, Telangana, India beBeeAccount Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OverviewThe Account Manager plays a pivotal role in fostering long-term relationships with clients, driving client satisfaction and retention. This position requires strong communication and negotiation skills to build trust at all organizational levels.">Key ResponsibilitiesServe as the primary liaison between assigned clients and internal teams,...

  • Client Relationship Manager

    6 days ago

    Hyderabad, Telangana, India beBeeAccountManager Full time ₹ 15,00,000 - ₹ 2,00,00,000

    Job OverviewThis is a key role in our organization, responsible for building and maintaining long-term relationships with clients to drive client satisfaction and retention. The ideal candidate will have strong communication, negotiation, and presentation skills, as well as the ability to analyze and solve complex problems.Main ResponsibilitiesServe as the...

  • Client Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Platinus Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Platinus Technologies hiringUrgently for Relationship Manager (Female) position for our Begumpet, Hyderabad office.Qualification: Any Graduate or MBA-HRExperience: 8-15 yearsWork Location: Begumpet (Work from office)Preferred candidate profileAny Graduate with excellent employee managing skills and strong at negotiation skills .Should have hands on...

  • International Voice/ Non Voice

    2 weeks ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 2,40,000 - ₹ 4,00,000 per year

    International Voice/Non voice Customer Support || Freshers & experiencedMode: Work from OfficeShift: Night Rotational ShiftSalary: Fresher:3.0 LPAExp:Min 1 year in Customer Support - 4LPALocation : HyderabadMinimum Education: All GraduatesKey Requirements & Responsibilities:Key Skills:Excellent communication,Adaptability,Basic computer skills.Handle...

  • Senior Relationship Officer

    2 weeks ago

    Hyderabad, Telangana, India Education Loan Processing Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionEducation Loan Processing is an education management company based in Newington, Virginia. We specialize in providing comprehensive solutions for education loans, making higher education accessible to students. Our mission is to assist students in achieving their academic goals by offering dedicated support and tailored loan processing...

  • Client Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India fy info technology Full time ₹ 5,00,000 - ₹ 6,00,000 per year

    Position:Client Relations ManagerLocation:Hyderabad, IndiaEmployment Type:Full-timeCompensation:₹50,000 per month (₹6,00,000 per annum) + Performance-Based IncentivesAbout Brand Protection Act (BPA)Brand Protection Act is a Hyderabad-based organisation specialising in protecting luxury brands, fashion designers, and premium product manufacturers from...

  • Client Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Mobile Programming Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Client Relationship Manager is responsible for managing and growing client accounts by building strong relationships, understanding client needs, and delivering the right talent solutionsThe ideal candidate will be client-focused, goal-oriented, and skilled in identifying staffing solutions that meet client requirementsThey will act as the primary point...

  • Client Relationship Officer

    1 week ago

    Hyderabad, Telangana, India Taxquess Compliance Llp Full time ₹ 15,000 - ₹ 18,000 per year

    Job Requirements:-Looking for Under Graduates/ GraduatesProbation period is for 6 monthsMandatory submission of certificates for the first six months.Expected salary would be 15000 TO 18000Preferably taxation experience.Excellent Communication skills with convincing skills.Purely WFOJob Role:-CRO in this role is to make sure to call clients in the United...

  • Client Relationship Manager

    6 days ago

    Hyderabad, Telangana, India beBeeCustomerSuccess Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Client Relationship Manager","About the Role:","We are seeking an experienced and skilled Client Relationship Manager to join our team. In this role, you will be responsible for developing strong relationships with our clients through exceptional communication and interpersonal skills.","Key Responsibilities:","- Develop a deep understanding of...