Customer Relationship Specialist – International Voice Process

5 days ago

Hyderabad, Telangana, India Remote Teams IT Solutions Pvt Ltd Full time ₹ 5,40,000 - ₹ 9,50,000 per year
  • Job Title:
    Customer Relationship Specialist – International Voice Process (Accounts Support)
  • Location : Hi-Tech City, Hyderabad, India.
  • Job Type: Full-Time, Office Based Only. (No Work from Home)
  • Work Timings: 4:00 AM to 1:00 PM IST (Aligned with Australian Time Zone)
  • Experience Level: 2 to 5 Years
  • Excellent English communication skills (oral and written).
  • Should be in a position to talk to Australian clients.
  • Excellent communication and interpersonal skills.

Remote Teams IT Solutions Pvt Ltd, Hyderabad, is the offshore extension of Remote Teams Pty Ltd, Australia. We provide high-quality support services to Australian businesses across Finance, Accounting, IT, and BPO operations. We are looking for enthusiastic, customer-focused professionals with excellent English communication skills and a background in Accounts to join our International Voice Process team and build long-term customer relationships.

This role is ideal for enthusiastic candidates who are confident in speaking English fluently and handling conversations with Australian clients. The focus is on voice and email communication for customer service, accounts-related coordination, and day-to-day business support. Basic knowledge of Accounts (Accounts Receivable & Accounts Payable) will be an advantage, but the primary requirement is strong international voice process communication skills.

Key Responsibilities

  • Handle inbound and outbound calls with Australian clients and stakeholders.
  • Manage customer queries via phone, email, and messages with professionalism.
  • Provide support in basic Accounts Receivable (AR) and Accounts Payable (AP) processes (invoice follow-up, payment updates, basic coordination).
  • Coordinate with internal teams, onsite Finance Managers, and Accounts Managers.
  • Share daily updates and reports with customers and management as per guidelines.
  • Maintain clear communication, timely follow-ups, and strong client relationships.

Required Skills & Capabilities

  • Excellent English speaking and listening skills (comfortable with Australian English).
  • Confidence in international voice process / customer service conversations.
  • Basic knowledge of Accounts (AR/AP) is preferred but not mandatory.
  • Strong interpersonal, problem-solving, and email communication skills.
  • Willingness to work in early morning shifts (Australian business hours).

Educational Qualification & Experience

  • Graduate / Post-Graduate in Commerce / Finance / Accounting (B.Com / M.Com / MBA preferred).
  • Minimum 1 year of experience in International Voice Process (B2B/B2C).
  • Prior exposure to Accounting operations will be an added advantage.

  • International Voice Process

    7 days ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    process: International voice process(Technical support)Qualification: Under graduation / Graduation.Fresher / Experience'sExperience: 1 Year's experience into Customer support International voice .Good knowledge in to resolve the concerns of the customers through voice or chatStrong communication and interpersonal skillsPackage :- Fresher 3LPA-17k take...

  • Hiring For International Voice Process

    1 day ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesJob Title: International voice process- salesJob Type: Full-timeJob SummaryWe are seeking a highly motivated and results-driven International Sales Manager to join our dynamic team. The successful candidate will be responsible for driving sales growth in international markets, expanding the companys presence globally, and building...

  • International Voice Process

    5 days ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:We are seeking dynamic and self-motivated professionals to join our international voice-based sales team. As part of the International Sales Process, you will be responsible for engaging with global clients (via phone) to promote and sell products/services, generate leads, and close deals.Key Responsibilities:Make outbound calls to...

  • International Voice Process

    1 week ago

    Hyderabad, Telangana, India Career Guideline Full time ₹ 7,00,000 - ₹ 11,00,000 per year

    International Voice ProcessLocation : HyderabadRole : Customer Support ExecutiveProcess : Voice ProcessExperience : 1+ years of International voice process experienceShift : US night shiftNotice : Immediate Joiner - 15 DaysMode : Work from office (2 way cab provided )CTCSenior process Executive ( 1+ years) : Upto 7 LPASubject Matter Expert (4+ years ) : Upto...

  • International Voice Process

    2 weeks ago

    Hyderabad, Telangana, India Tech Mahindra Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hiring for International Voice processRole & Responsibilities-. Provide customer support for voice for international customer.. Resolve customer queries and request.. Manage customer expectations and ensure customer satisfaction.. Respond to customer inquiries.. Regularly review customer feedback and take measure to improve customer service.Preferred...

  • International voice process

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 90,000 - ₹ 1,20,000 per year

    Role & responsibilitiesWe are looking for experienced and enthusiastic individuals for our International Voice Process team. The ideal candidate must have prior experience in handling international voice calls (inbound or outbound) and should be comfortable working in night shifts. This role requires excellent communication skills, problem-solving abilities,...

  • International Voice Process

    1 week ago

    Hyderabad, Telangana, India Regalix Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role: International Voice Sales Process -Outbound SalesContact: Supriya HR Experience: 0 to 5yearsFlexible to shiftsTwo-way cab facilityIncentivesAccount StrategistSales ProcessExperience: 0 to 8yearsLocation: HyderabadSalary: Based on Industry StandardsKey Responsibilities & What will you need to succeed in this role?Listen to the call effectively and...

  • International Voice Process

    2 weeks ago

    Hyderabad, Telangana, India Regalix Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role: International Voice Sales Process -Outbound SalesContact: Rahul HR Experience: 0 to 5yearsNight and morning - shiftsTwo-way cab facilityIncentives5 days working from office, Fixed week offAccount StrategistSales ProcessExperience: 0 to 5 yearsLocation: HyderabadSalary: Based on Industry StandardsKey Responsibilities & What will you need to succeed in...

  • Customer Service Voice Process

    1 week ago

    Hyderabad, Telangana, India Manning Consulting Full time ₹ 96,00,000 - ₹ 2,88,00,000 per year

    Job opening for Customer Service VoiceExperience minimum 3+ years International Customer service Voice Processcandidate must have experience in International Voice ProcessLocation- HyderabadPackage upto 8LPANotice period- ImmediateWork from office & 24*7 ShiftFor more information contact PriyankaContact no mail id-

  • Customer Service Voice Process

    2 weeks ago

    Hyderabad, Telangana, India Manning Consulting Full time ₹ 4,00,000 - ₹ 7,00,000 per year

    Job opening for Customer Service VoiceExperience minimum 3+ years International Customer service Voice Processcandidate must have experience in International Voice ProcessLocation- HyderabadPackage upto 7LPA (30% hike based on current ctc)Notice period- ImmediateWork from office & UK ShiftFor more information contact PriyankaContact no mail id-