Service Advisor

Key ResponsibilitiesWelcome customers arriving at the service center and understand their vehicle concerns.Record customer complaints accurately and prepare job cards in DMS or service software.Explain service requirements, repair estimates, and delivery timelines to customers.Provide guidance on periodic maintenance, AMC packages, and service...

Team Management:Roles and Responsibilities:Supervise and coordinate daily activities of service advisors, technicians, and support staff.Assign tasks to mechanics and ensure work is completed efficiently and on time.Motivate and train staff to maintain high service standards.Customer Handling:Interact with customers to understand service needs and ensure...

Key ResponsibilitiesCall existing customers to remind them about due or upcoming vehicle services.Schedule and confirm service appointments as per customer convenience.Follow up with customers after service to collect feedback and ensure satisfaction.Inform customers about service offers, AMC renewals, and promotional campaigns.Handle inbound customer calls...

Inspect vehicles to identify mechanical and electrical issues.Use diagnostic tools and equipment to pinpoint problems.Test drive vehicles to confirm reported issues.Perform routine maintenance such as oil changes, brake servicing, and filter replacement.Repair or replace damaged or worn-out parts (engine, transmission, suspension, etc.).Conduct wheel...

Team Management Roles and Responsibilities Supervise and coordinate daily activities of service advisors technicians and support staff Assign tasks to mechanics and ensure work is completed efficiently and on time Motivate and train staff to maintain high service standards Customer Handling Interact with customers to understand service needs and ensure...

Greetings From FPL TATA Qualification B Com BBA Above Experience 2 years Salary Maximum 18000 to 25000 gross Job Requirements Responsibility for cash register and cash control to ensure that all amounts are correct Print receipts for customers reconcile billing problems issue refunds and answer questions related to the cost of services Provide exemplary...

Key Responsibilities Maintain accurate inventory of spare parts using inventory management systems Receive incoming parts shipments inspect for damage or discrepancies and update stock records Issue spare parts to service technicians based on job requirements Coordinate with the service advisor and workshop team to forecast parts demand Monitor stock levels...