Tele Caller Executive Service

1 week ago

Pudukkottai, Tamil Nadu, India Anaamalais Royal Enfield Full time ₹ 12,00,000 - ₹ 15,00,000 per year

Key Responsibilities:

  • Handle inbound and outbound calls related to bike servicing appointments and queries.
  • Confirm and schedule service appointments with customers.
  • Make follow-up calls for pending services, feedback, and repeat visits.
  • Remind customers about upcoming service due dates or AMC (Annual Maintenance Contract) schedules.
  • Maintain and update customer records in the system accurately.
  • Handle customer complaints or direct them to the appropriate department.
  • Coordinate with the service advisor and workshop team for job status updates.
  • Promote value-added services, service packages, and offers.
  • Ensure excellent communication and customer satisfaction.

Contact HR :

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment

Education:

  • Diploma (Preferred)

Experience:

  • OneSite: 1 year (Preferred)

License/Certification:

  • Driving Licence (Preferred)

Work Location: In person

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