[Apply in 3 Minutes] Service Advisor

6 days ago


Pudukkottai TN IN Anaamalais Royal Enfield Full time

Key Responsibilities Greet customers warmly and understand their service repair requirements for two-wheelers Open job cards and record complaints accurately Provide estimates for service and repairs cost time and materials Explain service and repair details to customers and answer queries Coordinate with technicians and workshop team to ensure timely completion of service Conduct pre- and post-service inspections with the customer Keep the customer updated on service progress delays or additional work needed Ensure delivery of bikes after proper quality checks and washing Maintain up-to-date customer records and service history Handle customer complaints or escalate them appropriately Promote value-added services and AMC Annual Maintenance Contracts Achieve monthly targets for service upsell and customer satisfaction Follow safety cleanliness and company standards in the service area Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Health insurance Paid time off Provident Fund Experience OneSite 1 year Required License Certification Driving Licence Preferred Work Location In person


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