Support Function Executive

6 days ago

Mumbai, Maharashtra, India Infogain Full time ₹ 12,00,000 - ₹ 36,00,000 per year

ROLES & RESPONSIBILITIES

Role summary:

As a PMO Lead, the individual needs to have a good understanding of complete lifecycle of Delivery Projects. This role will be closely working with the GDL & Delivery Partners to manage their entire portfolio.

Domain experience needed:

  • PMO with strong experience in Governance and Reporting.
  • 8+ years of total experience, with at least 1 successful PMO setup or operations experience. Coming from a Delivery experience will be an advantage

§ Should we able to manage 2–4-member team

  • Understanding of delivery operations across T&M and fixed-price models
  • Experience in tracking project financials and staffing utilization
  • Organized, process-driven, and proactive communicator
  • Comfortable in high-change environments

o Should have strong stakeholder management skills to work in collaboration with Sales leadership, Delivery, WMG, TAG and finance functions.

  • Experience in working with Clients Stakeholders in areas like Invoicing/related

o Should be able to Define and implement PMO standards, templates, and reporting across the portfolio.

o Develop and present executive-level portfolio health reports to the GDL and senior leadership

  • Key Responsibilities Include:

  • Aligning with CP and DP on New and Pipeline visibility along with BizOps.

  • Create Financial and OPS Summary for the GDL Portfolio – highlight actions and interventions required
  • Allocation Governance: Both billable and non-billable for an account
  • Demand Governance, along with co-ordination with TAG & WMG for timely fulfilment
  • New project creation in Aspire
  • Customer Onboarding and offboarding
  • Time sheet compliance (full time and contractors) : Follow up with employees, Assist PMs with allocation changes, Time Reconciliation (customer vs Aspire)
  • Project Locking: 100% compliance for timely revenue recognition
  • Invoicing Support & Reconciliation
  • Employee release feedback: ensuring PMs raise release feedback timely.
  • Others: Revenue Grid creation, IMF forms, Client reports if any, BGV Tracking, DL updates, Audit Support, Shift allowance

EXPERIENCE

8-11 Years

SKILLS

Primary Skill: Support

Sub Skill(s): Support

Additional Skill(s): PMO

ABOUT THE COMPANY

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

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