Business Support Executive

4 days ago

Mumbai, Maharashtra, India Formosa Floors Full time

INDIA UNIKFLOORS LLP

JOB DESCRIPTION: BUSINESS SUPPORT EXECUTIVE

Position Overview

We are seeking a versatile and dynamic Business Support Executive
to provide end-to-end support across
operations, pre-market study, pre- & post-sales support, and administration
for our SPC flooring business. The ideal candidate will be proactive, organized, and capable of handling multiple functions in a fast-paced entrepreneurial environment.

Key Responsibilities

1. Operations & Coordination

  • Manage day-to-day operations including dealer/distributor coordination, order tracking, and vendor follow-ups.
  • Ensure smooth execution of supply chain activities and resolve issues such as delivery delays or product complaints.
  • Maintain trackers and dashboards for inventory, orders, and dealer onboarding.

2. Pre-Market Study & Research

  • Conduct research on new markets, regions, and customer segments.
  • Analyze competitor offerings, pricing strategies, and market trends.
  • Prepare market-entry reports, opportunity assessments, and competitor comparison charts.

3. Pre- & post-sales Support

  • Assist the sales team with preparing presentations, proposals, and product comparison sheets.
  • Support communication with dealers, architects, and interior designers.
  • Handle client queries, objections, and provide structured responses (after product training) or for any other purpose.

4. Administration & Business Support

  • Manage scheduling, documentation, compliance records, and office coordination tasks.
  • Maintain accuracy in business documentation, contracts, and compliance certificates.
  • Develop and maintain Excel trackers, reporting formats, and filing systems.
  • Sample making and distribution to required leads

Qualifications & Skills

  • Education:
    Graduate in Business Administration, Commerce, Marketing, or related field (MBA preferred but not mandatory).
  • Experience:
    0–4 years in operations, sales support, or business coordination (building materials or related industries preferred).

Technical Skills:

  • Proficiency in
    MS Excel (trackers, dashboards, formulas)
  • Strong
    PowerPoint
    and documentation skills
  • Familiarity with
    CRM tools
    (preferred)

Soft Skills:

  • Excellent communication and presentation skills
  • Ability to multitask and prioritize under pressure
  • Strong problem-solving and analytical mindset
  • Team-oriented, flexible, and proactive

Compensation & Growth

  • Competitive salary package with performance-based incentives/bonus.
  • Opportunity to work across multiple functions and grow into specialised roles (Operations, Sales, Strategy, or Market Development).
  • Exposure to the flooring/building materials industry with direct interaction with dealers, distributors, and architects.

Reporting To

Business Owner / Senior Management

Location

  • [Prabhadevi, Mumbai, India]

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