Customer Care Representative

3 days ago


Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 29,00,000 - ₹ 35,84,000 per year

Designation - Customer Care Representative

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or social media.
  • Identify and assess customers' needs to achieve satisfaction
  • .Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Provide feedback on the efficiency of the customer service process..

Required Skills & Qualifications:

  • Bachelor's degree in any discipline (preferred).
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Prior experience in customer service or support roles is an advantage.

Preferred Qualifications:

  • Both fresher and experienced candidates can apply for this customer service role.
  • Experience in telecom, BPO, and Tele sales industries is a plus.
  • Fluency in English and Hindi.

Share your Updated CV to:

Contact No

Job Types: Full-time, Permanent

Pay: ₹20, ₹29,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How soon you can join If Selected?

Language:

  • English (Required)

Work Location: In person



  • Gurgaon, Haryana, India HRassistance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Our client is a global leader in Logistics industry. It is looking to hire for multiple positions of associates in its customer care department for voice process to handle inbound customer queries (Inbound Call centre - Voice Process) What you will do: The Customer Care Representative will be responsible for: Providing customer...


  • Gurgaon, Haryana, India HRassistance Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Our client is a global leader in Logistics industry. It is looking to hire for multiple positions of associates in its customer care department for voice process to handle inbound customer queries (Inbound Call centre - Voice Process)What you will do:The Customer Care Representative will be responsible for: Providing customer support to international...


  • Gurgaon, Haryana, India AK Global Management And Services Full time ₹ 2,88,000 - ₹ 3,36,000 per year

    Job Role:We're looking for enthusiastic and confident Customer care representative to join our growing team in Gurgaon Your key role will be to connect with potential customers, explain our second-hand four-wheeler rental services, and help them find the best options that fit their needs.Key Responsibilities:Make outbound calls to prospective clients and...


  • Gurgaon, Haryana, India BOSTON SCIENTIFIC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Additional Locations: India-Haryana, Gurgaon Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry...


  • Gurgaon, Haryana, India BOSTON SCIENTIFIC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Additional Locations: India-Haryana, Gurgaon Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry...


  • Gurgaon, Haryana, India BOSTON SCIENTIFIC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Additional Locations: India-Haryana, Gurgaon Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry...


  • Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 22,000 - ₹ 29,000 per year

    Designation - Customer Care AssociateKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Keep records of customer...


  • Gurgaon, Haryana, India Kyndryl Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionHave you been wanting to get into IT but dont have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then theres a good chance youll love being a Customer Service Representative at Kyndryl.Being great...


  • Gurgaon, Haryana, India Kinexa Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative & Business Develpoment Executive located in Gurugram. The Customer Service Representative & Sales will respond to customer inquiries, provide effective and efficient solutions, and ensure customer satisfaction. Daily tasks include handling customer complaints, processing...


  • Gurgaon, Haryana, India Everdion Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Care Specialist based in Gurugram. The Customer Care Specialist will be responsible for managing customer support inquiries, ensuring customer satisfaction, and maintaining effective communication with customers. Daily tasks include responding to customer queries, resolving issues promptly, and...