Airline Customer Service Representative

4 days ago


Gurgaon, Haryana, India IGT Solutions Full time ₹ 1,98,000 per year

Airline Customer Service Representative

Job Summary

We are looking for a dedicated, professional, and detail-oriented Customer Care Representative (CCR) to join our Airline Process Team.

This role involves providing exceptional customer service and support to airline passengers via phone — assisting with travel-related inquiries, bookings, cancellations, and issue resolution.

What You'll Be Doing

  • Deliver a delightful and seamless customer experience on every call.
  • Handle customer queries related to flights, bookings, and travel concerns.
  • Provide accurate and timely information while ensuring complete satisfaction.
  • Maintain professionalism, empathy, and efficiency in all interactions.

Who We're Looking For

  • Fresher or Experienced candidates welcome (customer service experience preferred).
  • Graduate / Under-Graduate (any stream).
  • Excellent communication skills (verbal & written).
  • Customer-focused mindset with strong problem-solving abilities.
  • Good computer proficiency and typing speed.

What You'll Get

  • Salary: ₹16,500 (Basic) per month.
  • Attractive Incentive Plans Available
  • Working Days: 6 days a week.
  • Both-side transport facility available.
  • Promising career progression and growth opportunities.
  • Comprehensive training & skill development.
  • A world-class work culture that supports your professional success

If you're ready to kick-start your career in the dynamic world of airline customer service, we'd love to have you on board

Apply Now – Let your career take flight with us

Contact Person - Swati

Phone Number/Whatsapp

Job Types: Full-time, Permanent

Pay: ₹15, ₹16,500.00 per month

Work Location: In person



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