Operations Manager

22 hours ago

Noida, Uttar Pradesh, India Saltstayz Full time ₹ 3,60,000 - ₹ 14,40,000 per year

Key Responsibilities:

  • Supervise daily operations across all departments to ensure smooth and efficient service delivery
  • Develop and implement operational policies and procedures to improve service quality and operational efficiency
  • Monitor guest feedback and address issues or complaints promptly and professionally
  • Coordinate with department heads to align operational strategies with business goals
  • Manage budgets and optimize resources to ensure cost-effectiveness without compromising service
  • Ensure compliance with health, safety, and hygiene standards and regulations
  • Recruit, train, and evaluate staff performance; foster a positive and service-oriented work environment
  • Assist in setting room rates, forecasting occupancy, and contributing to revenue management decisions
  • Maintain regular communication with the General Manager regarding performance, issues, and opportunities
  • Oversee inventory management, supplier contracts, and procurement in coordination with purchasing

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • 5–8 years of experience in hotel management or operations, with at least 2 years in a supervisory or managerial role
  • Strong leadership and team management skills
  • Excellent communication, organizational, and problem-solving abilities
  • Proficient in hotel management software (e.g., Opera, PMS, POS systems)
  • Strong understanding of guest service, budgeting, and hotel KPIs
  • Ability to work flexible hours, including weekends and holidays, as required

Key Competencies:

  • Operational Excellence
  • Guest-Oriented Mindset
  • Strategic Planning
  • Team Leadership
  • Conflict Resolution
  • Financial Acumen
  • Adaptability

Job Types: Full-time, Permanent

Pay: ₹30, ₹60,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Application Question(s):

  • What is your Notice Period?
  • If shortlisted can you start within 7-10 days?
  • What is your current salary?

Experience:

  • Food & Beverage: 10 years (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Work Location: In person

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