Manager – Operations

2 days ago

Noida, Uttar Pradesh, India Delhi Public School Full time ₹ 4,50,000 - ₹ 6,00,000 per year

Manager – Operations & HR

Location: Noida

Salary: LPA

Experience: Minimum 7 years of relevant experience

Qualification: Postgraduate preferred

Preference: Female candidates with prior experience in educational institutions will be given strong preference.

We are one of the leading CBSE-affiliated educational institutions in the country, with multiple schools across Punjab. We are seeking an experienced Manager – Operations & HR to lead and modernize operational systems across our schools, while strengthening people processes and institutional efficiency.

The role demands a blend of operational execution, systems thinking, and people management — ideal for someone who enjoys solving problems, driving process improvements, and enabling school teams to perform effectively.

Key Responsibilities

Operations & Systems

  • Lead execution and adherence on ERP systems across all key modules – Admissions, Academics, Fee Management, Transport, HR, and Communication.
  • Identify process gaps and ensure smooth system adoption across departments and schools.
  • Drive cross-functional implementation of new initiatives across schools (ERP rollouts, policy digitization, or workflow automation).
  • Lead website development projects, oversee regular social media updates, and review IT collaterals and e-learning tools to ensure alignment with institutional standards.
  • Work closely with school heads to standardize operational practices and monitor adherence to timelines and SOPs.

Human Resources

  • Manage HR processes for the head office & schools: recruitment, documentation, compliance (PF, ESI, gratuity), and leave/attendance systems.
  • Institutionalise performance management systems (KRAs, appraisals, and feedback).
  • Analyse attrition trends, and lead retention or engagement initiatives.
  • Partner with the Academic Coordinator to align HR with teacher development and evaluation systems.

Strategic Planning & Reporting

  • Prepare periodic Ops & HR dashboards for management, highlighting key data trends and areas for improvement.
  • Benchmark best practices in operations and HR, and recommend scalable systems for adoption.

Candidate Profile

  • Education: Master's degree in any discipline (preferably with specialisation in Management, HR, or Operations).
  • Experience: 8–12 years of experience in education or other process-driven sectors (e.g., healthcare, hospitality, or large institutions).
  • Proven ability to manage HR processes, performance systems, and compliance.
  • Strong understanding of institutional operations, ERP/school management systems, and process implementation.
  • Excellent communication, documentation, and cross-functional coordination skills.
  • Hands-on, detail-oriented, and able to translate strategy into execution.
  • Female candidates with prior experience in educational institutions will be strongly preferred.

What We Offer

  • A stable, professional work environment with the reputation and legacy of the DPS brand.
  • Opportunity to work closely with top leadership (PVC, ED, Director) and contribute meaningfully to institutional excellence.
  • A balanced workplace culture that values efficiency, ownership, and work–life balance.
  • Exposure to multi-school operations with structured systems and clarity of processes.

Job Types: Full-time, Permanent

Pay: ₹45, ₹60,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Application Question(s):

  • Please mention your expected salary range.

If selected, how soon would you be able to join us?

Work Location: In person

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