Manager – Operations

Manager – Operations & HR

Location: Noida

Salary: LPA

Experience: Minimum 7 years of relevant experience

Qualification: Postgraduate preferred

Preference: Female candidates with prior experience in educational institutions will be given strong preference.

We are one of the leading CBSE-affiliated educational institutions in the country, with multiple schools across Punjab. We are seeking an experienced Manager – Operations & HR to lead and modernize operational systems across our schools, while strengthening people processes and institutional efficiency.

The role demands a blend of operational execution, systems thinking, and people management — ideal for someone who enjoys solving problems, driving process improvements, and enabling school teams to perform effectively.

Key Responsibilities

Operations & Systems

• Lead execution and adherence on ERP systems across all key modules – Admissions, Academics, Fee Management, Transport, HR, and Communication.
• Identify process gaps and ensure smooth system adoption across departments and schools.
• Drive cross-functional implementation of new initiatives across schools (ERP rollouts, policy digitization, or workflow automation).
• Lead website development projects, oversee regular social media updates, and review IT collaterals and e-learning tools to ensure alignment with institutional standards.
• Work closely with school heads to standardize operational practices and monitor adherence to timelines and SOPs.

Human Resources

• Manage HR processes for the head office & schools: recruitment, documentation, compliance (PF, ESI, gratuity), and leave/attendance systems.
• Institutionalise performance management systems (KRAs, appraisals, and feedback).
• Analyse attrition trends, and lead retention or engagement initiatives.
• Partner with the Academic Coordinator to align HR with teacher development and evaluation systems.

Strategic Planning & Reporting

• Prepare periodic Ops & HR dashboards for management, highlighting key data trends and areas for improvement.
• Benchmark best practices in operations and HR, and recommend scalable systems for adoption.

Candidate Profile

• Education: Master's degree in any discipline (preferably with specialisation in Management, HR, or Operations).
• Experience: 8–12 years of experience in education or other process-driven sectors (e.g., healthcare, hospitality, or large institutions).
• Proven ability to manage HR processes, performance systems, and compliance.
• Strong understanding of institutional operations, ERP/school management systems, and process implementation.
• Excellent communication, documentation, and cross-functional coordination skills.
• Hands-on, detail-oriented, and able to translate strategy into execution.
• Female candidates with prior experience in educational institutions will be strongly preferred.

What We Offer

• A stable, professional work environment with the reputation and legacy of the DPS brand.
• Opportunity to work closely with top leadership (PVC, ED, Director) and contribute meaningfully to institutional excellence.
• A balanced workplace culture that values efficiency, ownership, and work–life balance.
• Exposure to multi-school operations with structured systems and clarity of processes.

Job Types: Full-time, Permanent

Pay: ₹45, ₹60,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Application Question(s):

• Please mention your expected salary range.

If selected, how soon would you be able to join us?

Work Location: In person