Operations Manager

2 days ago

Noida, Uttar Pradesh, India Tradologie Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

aims to digitalize the current Import-Export and bulk Domestic Trade by creating a marketplace that connects manufacturers directly with bulk consumers worldwide. The company provides a platform that replicates traditional trade practices and offers an end-to-end solution from enquiry to payment. seeks to facilitate international business in a transparent and cost-efficient manner.

Role Description

This is a full-time on-site role for an Operations Manager (Agro Commodities) at , located in Noida. The Operations Manager will oversee day-to-day operations, manage supply chain processes, coordinate with stakeholders, ensure compliance with regulations, improve operational efficiency, and address any issues that arise. The role involves working closely with various teams to ensure smooth execution of import-export activities.

A. Team Leadership

  • Lead, mentor, and manage the operations team to achieve performance metrics.
  • Foster a culture of accountability, collaboration, and continuous improvement.

B. Process Management

  • Monitor and improve supply chain, logistics, and vendor management processes.
  • Ensure compliance with company policies, industry standards, and legal regulations.
  • Establish and track KPIs for operational performance.

C. Customer Support & Experience

  • Collaborate with the team to address and resolve escalations.
  • Implement strategies to enhance customer satisfaction and loyalty.

D. Collaboration

  • Work cross-functionally with sales, technology, and finance teams to streamline operations.
  • Partner with stakeholders to align on objectives and deliverables.

Skills Set Requirement

  • Supplier Relationship Management: Build and maintain strong relationships with registered suppliers to ensure continuous engagement and responsiveness.
  • Rate Collection and Competitiveness: Ensure suppliers provide competitive and accurate rates that meet buyer requirements.
  • Document Management: Efficiently collect and manage necessary documents from suppliers to ensure compliance with requirements.
  • Order Status Communication: Effectively communicate order status to suppliers and ensure timely follow-up actions.
  • Reporting and Data Management: Maintain accurate and timely reporting of supplier activities and engagement metrics.
  • Supplier Onboarding and Training: Facilitate the onboarding of new suppliers and ensure they are well-trained on using the platform.
  • Strong knowledge of supply chain, logistics, and vendor management.
  • The candidate must have experience in the agro commodities sector or possess strong knowledge of agro-based platforms
  • Proficiency in operational tools and software (e.g., ERP systems, CRM tools).
  • Excellent leadership and team management skills.
  • Analytical mindset with a focus on data-driven decision-making.
  • Exceptional communication and problem-solving abilities.
  • Ability to handle pressure and prioritize tasks in a fast-paced environment.

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