Restaurant Captain

3 days ago

Mumbai, Maharashtra, India Landmark Group Full time ₹ 1,92,000 - ₹ 2,64,000 per year

Job Title: Restaurant Captain

Job Summary:The Restaurant Captain plays a pivotal role in ensuring exceptional guest experiences by overseeing the efficient and smooth operation of the dining area. This position involves supervising the waitstaff, coordinating guest seating, and maintaining high standards of service quality. The Restaurant Captain reports to the Restaurant Manager and collaborates with the entire front-of-house team.

Responsibilities:

Guest Service:Greet and welcome guests, ensuring a warm and friendly atmosphere.

Assist guests in making menu selections, answering questions about the menu, and providing recommendations.

Address guest concerns and resolve any issues promptly to ensure guest satisfaction.

Maintain a professional and courteous demeanor at all times

  • Team Management:Supervise and train waitstaff, ensuring they adhere to service standards and protocols.

Assign tasks and sections to waitstaff, ensuring efficient coverage of the dining area.

Provide guidance and coaching to ensure excellent customer service.

  • Seating Coordination:Manage guest reservations and walk-in customers, ensuring a smooth seating process.

Organize and assign tables to guests, considering their preferences and balancing server workloads.

Coordinate with the host/hostess to manage waitlists during peak times.

  • Order Processing:Communicate orders accurately to the kitchen staff, ensuring special requests and dietary restrictions are conveyed.

Monitor the timing of orders to ensure timely delivery of food and beverages to guests.

  • Service Quality:Ensure that all service standards are maintained, including table settings, cleanliness, and presentation.
  • Monitor the quality of food and beverages to ensure they meet the restaurant's standards.

Attend to any service-related issues promptly and professionally.

  • Upselling and Promotion:Encourage upselling of menu items and promotions to increase revenue.

Provide guests with information about special offers, promotions, and loyalty programs.

  • Cash Handling:Handle cash and payment transactions accurately and securely.

Assist in closing checks and processing payments.

  • Collaboration:Work closely with the kitchen staff to ensure smooth communication and timely service.

Collaborate with other departments to address cross-functional needs.

Job Types: Full-time, Permanent

Pay: ₹16, ₹22,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • captain: 1 year (Preferred)

Work Location: In person

Expected Start Date: 01/05/2025

  • Restaurant Captain

    4 days ago

    Mumbai, Maharashtra, India Shivsagar Restaurant and Resort pvt Ltd Full time ₹ 1,32,000 - ₹ 2,64,000 per year

    Job SummaryThe Restaurant Captain is responsible for supervising the restaurant floor, coordinating with the service staff, ensuring excellent guest experience, and maintaining high service standards. The Captain acts as the link between guests and the service team, ensuring smooth operation of the outlet.Key ResponsibilitiesGuest Service & ExperienceGreet...

  • Restaurant Captain

    24 hours ago

    Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    About the company:BrewWorks owns and operates 24 all-day cafes and dessert stores across Mumbai and Pune under the brand names of Love and Cheesecake, and Poetry. BrewWorks is being built for the long-run. It has scaled to its current footprint and scale whilst being profitable every year for the last 13 years. The company's brands focus on providing the...

  • Restaurant Captain

    6 days ago

    Mumbai, Maharashtra, India Burma Burma Restaurant & Tea Room Full time ₹ 1,32,000 - ₹ 2,16,000 per year

    Restaurant Captain - Job DescriptionGreet and welcome guests warmly; thank and bid farewell with anticipation for their return.Assist with table reservations and seating arrangements.Ensure timely service and guest satisfaction throughout their dining experience.Have thorough knowledge of the menu and presentation standards; assist with menu...

  • Restaurant Captain

    6 days ago

    Mumbai, Maharashtra, India Thyme & Whisk Full time ₹ 1,200 - ₹ 2,76,000 per year

    Supervising and Training Staff:Restaurant captains are responsible for training new staff, assigning tasks, and ensuring all servers and support staff are performing their duties effectively.Ensuring Excellent Customer Service:They are expected to greet guests warmly, address their needs promptly, and resolve any issues or complaints...

  • Restaurant Captain

    6 days ago

    Mumbai, Maharashtra, India Ecolux Enterprises Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Location - KharResponsibilities -provide timely servicecoordinate with kitchen/bartrain staff, and resolve guest issues.Job Type: Full-timePay: ₹20, ₹25,000.00 per monthBenefits:Paid sick timeApplication Question(s):This position is for khar(Mumbai) location, will you be comfortable?Experience:Total: 2 years (Preferred)Restaurant Captain : 2 years...

  • Team Captain

    22 hours ago

    Mumbai, Maharashtra, India Speciality Restaurants Pvt. Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSpeciality Restaurants has established several famous brands across the nation, such as Mainland China, Oh Calcutta, Sigree, Haka, Machaan, Mostly Kababs, Just Biryani, and Sweet Bengal. With 62 Food & Beverage outlets in major cities, the company serves over 200,000 Chinese meals per month at Mainland China alone. Both Mainland China and...

  • Captain

    3 days ago

    Mumbai, Maharashtra, India Dhaval Udeshi Hospitality Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionDhaval Udeshi Hospitality is revolutionizing the dining scene in Mumbai with a series of innovative projects that blend culinary excellence and experiential hospitality. Our ventures range from a wine and cheese bar to a cuisine-led restaurant and a unique nightlife concept debuting in India. We're also expanding Kaia, our boutique hotel...

  • Restaurant Captain

    2 weeks ago

    Mumbai, Maharashtra, India Bharat Excellensea Full time ₹ 2,64,000 - ₹ 3,36,000 per year

    **1. ** Supervision and Leadership**2. ** Customer Service**3. ** Service Coordination**4. ** Problem Resolution**5. ** Upselling and Revenue Generation**6. ** Maintaining Restaurant Standards**7. ** Reporting and Communication**8. ** Special Events and Reservations**9. ** Financial Responsibilities**10. ** Professional DevelopmentJob Type: Full-timePay:...

  • Restaurant Captain

    6 days ago

    Mumbai, Maharashtra, India Trinetra Venture Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Always greet and welcome guests promptly in a warm and friendly manner.Always thank and give fond farewell to guests conveying anticipation for their next visit.Assist guests with table reservations.Assist guests while seating.Ensure guests are serviced within the specified time.Has a good knowledge of menu and presentation standards.Speak with guests and...

  • Captain - F & B Services Department

    21 hours ago

    Mumbai, Maharashtra, India Pali Hills Tourist Hotel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    *Responsibilities*Ensure that all tables in your assigned section are served promptly, with attention to detail and guest satisfaction.Coordinate with the kitchen and bar staff to ensure that food and drink orders are accurate and delivered on time.Train and assist junior service staff, providing guidance on service standards and guest interaction.Assist in...