Customer Relationship Executive

Job SummaryThe Customer Relationship Executive will be responsible for managing client interactions, ensuring customer satisfaction, and maintaining accurate records using advanced Excel skills. The role requires strong communication, follow-up, and reporting abilities to support both sales and operations teams.Key ResponsibilitiesBuild and maintain strong...

Job Description: Customer Relationship Executive (B2C Market) - SuratPosition: Customer Relationship ExecutiveLocation: Surat, Gujarat, near Railway StationIndustry: Courier & Cargo, Retail, E-commerceJob Type: Full-TimeFemale Candidate ONLYCompany DescriptionDTDC Express Ltd is a leading integrated express logistics company in India, offering domestic and...

Job Title: Customer Relationship Executive – OEMJob Summary:We are seeking a proactive Customer Relationship Executive (OEM)to manage client coordination, order processing, and reporting. The ideal candidate must possess strong communication skills, excellent follow-up ability, and advanced expertise inExcel (Pivot, VLOOKUP, MIS reporting)to ensure...

Looking for a Customer Relationship Executive (OEM) to manage client coordination, order processing & MIS reporting. Must have strong communication skills and Excel expertise (Pivot, VLOOKUP). Location: Surat.

Key Responsibilities: Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings. Site Visits & Customer Meetings: Personally visit top customers to maintain face-to-face relationships, understand challenges they're facing, and discuss...

Key Responsibilities:Build and maintain strong relationships with clientsUnderstand customer travel requirements and offer suitable packagesPromote and upsell travel products and servicesHandle inquiries via calls, emails, or in-person meetingsEnsure a seamless customer experience from inquiry to post-trip follow-upRequirements:Good verbal and written...

Role: Customer Relationship ExecutiveLocation: SuratPreferred Immediate Joiners – Max 15 DaysKey Responsibilities:Handle customer queries and concerns via phone, email & Chat.Manage customer subscriptions – onboarding, renewals, and support.Maintain accurate customer records, feedback, and issue logs using Excel/Google Sheets.Generate daily/weekly...

Job Description:Customer Relationship Management:Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle.Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction.Develop strategies and initiatives to improve customer retention...

1. Client Relationship ManagerResponsible for building and maintaining strong client relationships. Understands client needs, ensures smooth project communication, manages feedback, and works with the technical team to deliver successful software solutions.2. Customer Support ExecutiveHandles customer queries, provides technical and non-technical support,...

Position: Customer Relationship Manager (Service)Industry: Digital Textile Printer SolutionsExperience: 34 years (Customer Handling – Service Industry)Location: Althan, SuratJob Role:Handle customer service calls & ensure timely resolution.Maintain and update records in CRM software.Prepare service reports (daily/weekly/monthly).Coordinate with service...