Customer Relationship Executive

3 weeks ago


Surat Gujarat India, Gujarat Anantam HR Full time

Key Responsibilities

  • Build and maintain strong relationships with customers.
  • Handle inquiries, coordinate orders, and provide after-sales support.
  • Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas, Pivot Tables, VLOOKUP, MIS reporting).
  • Assist the sales team with MIS reports, sales data analysis, and follow-ups.
  • Coordinate between clients and internal teams (sales, logistics, accounts) for smooth execution.
  • Ensure timely responses to customer needs and resolve queries eff ectively.
  • Support customer engagement initiatives and feedback collection.



Requirements

  • Graduate in Business, Commerce, or related fi eld.
  • Minimum 1–2 years of experience in customer relationship / sales coordination / back-office.
  • Strong Excel skills (mandatory).
  • Excellent communication and interpersonal skills.
  • Good organizational and time management abilities.
  • Team player with a problem-solving mindset.
  • Freshers with fluency in English are preferred.


Salary Range: 20000 to 35000



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