Customer Relationship Executive

1 week ago

Ahmedabad, Gujarat, India Kadam Colors Full time ₹ 2,40,000 - ₹ 4,60,000 per year

Designation: Customer Relationship Executive

Qualification: Any Graduate

Experience: Min. 0-2 years

Budget: 15,000/- to 23,000/-

Location: Iconic Shyamal, Ahmedabad, Gujarat

Are you a fresher ready to launch your career? If you have good English communication skills and a passion to grow, we'd love to hear from you

Only apply if you are residing in Ahmedabad or if you can relocate to Ahmedabad.

Brief Job description:

  • Handle both incoming and outgoing calls to assist customers, for inquiries, and provide timely support.
  • Accurately process online orders and coordinate after-sales services to ensure customer satisfaction.
  • Resolve customer issues quickly to maintain a positive buying experience and strengthen customer loyalty.
  • Build and nurture strong relationships with customers through consistent and professional communication.
  • Assist with logistics by coordinating deliveries, monitoring shipments, and addressing any related concerns.
  • Manage front desk tasks, including welcoming visitors and handling all incoming phone calls.
  • Gather and evaluate customer feedback to spot trends and contribute to ongoing service improvement.
  • Prepare regular reports to provide insights that drive informed business decisions.

Requirements and skills:

  • 0 to 2 years of experience in Customer Care role.
  • Proficient in handling inbound and outbound calls professionally.
  • Strong communication skills in English, both verbal and written.
  • Customer-oriented with a focus on delivering excellent service.
  • Good problem-solving abilities and attention to detail.

Looking to take the next step in your career? The opportunity is right here—don't let it pass you by. Apply now and take charge of your future.

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