Customer Relationship Specialist
3 hours ago
Job DescriptionThe ideal candidate will be a seasoned techno-commercial professional with an aggressive yet pleasant attitude, persuasive and persistent to ensure the regular business generation and conversion.Salary –Salary should not be a constraint for a good resourceIndustry – Office Equipment / Automation / IT Software & Software Services / Electronic / Security and SurveillanceDepartment – Customer Relationship [Post Sales - AMC Revenue Generation/service sales]Role – Sr. ExecutiveEmployment Type – Permanent Job, Full TimeWork location – Ahmedabad (Prahladnagar)Field work – Majorly Inside Sales but Will involve client meetings at timesShift & Working - Job RoleGenerate and Augment AMC revenue: Keep a tab on expiry of warranty / AMC period for various orders in coordination with operations and accounts teamEstablish working relationships and Interactions with end customers, including reminders regarding Warranty/AMC expiry.Reach out to the decision makers, take the lead in post-sales revenue generation activity by initiating AMC discussion with clients, share necessary quotations & ensure receipt of AMC orders continuously for both first-time AMC from new customers and AMC renewal from existing customersWork with the Manager – Customer Success to strategise bid management, share necessary quotations & proposals for AMC orders.Follow up on the Quotations / Proposals sentAssisting Management with knowledge/status sharing on specific leads/AMC contract pipelinePeriodically follow up for the upgrade or renewal of the contractManaging account relationships, effective account mapping, and demand generation.Ensure client satisfaction by achieving delivery/ service qualityDo all necessary documentation for AMC order and provide necessary details to the Accounts team for revenue booking and receipt of periodical AMC paymentsRequired Skills :Any Graduation / Post Graduation [Technical Education – B.Sc. (IT), B.C.A – IT/ Computer / EC will be added advantage]Minimum 3 to 5 years of experience of Corporate AMC Revenue Generation, preferably from IT software/hardware sales industryExcellent knowledge of MS Office (Experience, with SAP Preferred)Excellent verbal and written communication Skills as well as presentation skillsProven Ability to interact with CXO-level peopleExperience / Ability to understand the Client's needs and offer the right solutionsDesired Personality traitsSelf-drive & Result orientationStrong work ethics and sense of commitmentStrong Interpersonal SkillsAbility to work in a faced paced environmentKey Performance IndicatorsRevenue Generation through new AMC contract and renewalsContinuity of services availed by the Customer post-warranty period
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Customer Relationship Executive
3 hours ago
Ahmedabad, Gujarat, India, Gujarat SkyBlue — Your Creative Space Full timeCustomer Relationship ExecutiveSkyBlue Experience Studio | SBR, Ahmedabad | Full-TimeSkyBlue is a Creative lifestyle retail brand offering thoughtfully curated stationery, premium gifting and creative art supplies, and office essentials. Our SkyBlue Experience Studio at SBR, Ahmedabad, reflects the elevated retail experience we stand for, contemporary,...
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Customer Success Specialist
1 week ago
Ahmedabad, Gujarat, India CultureX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're Hiring: Customer Success Specialist (CSS)Location:Ahmedabad, GujaratExperience:2–3 yearsFunction:Relationship Management & RetentionAre you passionate about building meaningful client relationships and ensuring customer delight?We're looking for aCustomer Success Specialistwho can turn great partnerships into long-term success stories.What You'll...
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Customer Service Specialist
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Ahmedabad, Gujarat, India Shatranj Group Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionShatranj Group, established in 1965 in the realty/construction sector, aims to create projects with world-class amenities and incorporate best practices in the construction world. The team is young and enthusiastic, dedicated to quality, business ethics, and transparent customer services. Their projects range from affordable housing and...
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Customer Support Specialist
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Ahmedabad, Gujarat, India UPADPRO Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWork At UpadproUpadpro is a young organization that believes in long-term relationships with their employees. We are looking for young and dynamic employees for our Organization. We understand the contribution of employees for the company's prosperity and hence we provide them with attractive remuneration, welfare measures and a good working atmosphere. This...
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Customer Support Specialist
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Ahmedabad, Gujarat, India CanvasChamp Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Alert: Customer Support Specialist at Canvaschamp, AhmedabadAre you passionate about delivering exceptional customer service and eager to grow your career in the vibrant e-commerce and personalized products space? Canvaschamp, a leading online custom printing company with a global footprint and production facilities in India, USA, and UK, is...
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Customer Relationship Officer
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Ahmedabad, Gujarat, India Gro Digital Platforms Full time ₹ 2,40,000 - ₹ 6,00,000 per yearCompany DescriptionGro Digital Platforms is revolutionizing the trucking industry in India by offering an end-to-end digital platform that simplifies operations and enhances efficiency for transporters. Established in 2021 as a joint venture between Ashok Leyland Ltd and Hinduja Leyland Finance Ltd, Gro builds on over 70 years of legacy from the Hinduja...
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Ecommerce Specialist
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Ahmedabad, Gujarat, India cdf52d8e-d61c-4153-b9d0-e9d1c8ec852f Full time ₹ 6,00,000 - ₹ 8,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Ecommerce Specialist based in Ahmedabad. The Ecommerce Specialist will be responsible for managing e-commerce platforms, handling daily operations, and optimizing sales strategies. The role involves analyzing performance metrics, ensuring a seamless...
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Customer Relationship Executive
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Ahmedabad, Gujarat, India Kadam Colors Full time ₹ 2,40,000 - ₹ 4,60,000 per yearDesignation: Customer Relationship ExecutiveQualification: Any GraduateExperience: Min. 0-2 yearsBudget: 15,000/- to 23,000/-Location: Iconic Shyamal, Ahmedabad, GujaratAre you a fresher ready to launch your career? If you have good English communication skills and a passion to grow, we'd love to hear from youOnly apply if you are residing in Ahmedabad or if...
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Relationship Manager
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Ahmedabad, Gujarat, India, Gujarat Alankit Assignments Ltd Full timeA Broking Sales Relationship Manager will be expected to be responsible for acquiring new clients and managing existing high-value relationships to generate brokerage revenue through the sale of various financial products, including equities, mutual funds, and derivatives. Key ResponsibilitiesClient Acquisition & Business Growth: Identify, acquire, and...
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Customer Relationship Executive
5 days ago
Ahmedabad, Gujarat, India Goyal And Co. Construction Full time ₹ 4,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesOversee the execution of all contracts and ensure all necessary paperwork is handled correctly. Work closely with legal, finance, and other departments to ensure a seamless transaction.Act as a primary point of contact for customers after the sale to address their questions and resolve any issues.Maintain and update client databases...