Relationship Manager

2 hours ago

Ahmedabad, Gujarat, India TekCare Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Summary:

The Relationship Manager is responsible for developing and maintaining strong, long-term relationships with enterprise clients in the IT and telecom sectors. This role involves understanding client requirements, proposing customized IT and telecom solutions (such as connectivity, cloud, managed services, and infrastructure solutions), and ensuring seamless service delivery to enhance customer satisfaction and business growth.

Key Responsibilities: Client Relationship Management

  • Build and maintain strong relationships with existing and new clients to ensure long-term engagement.
  • Act as a single point of contact between the client and internal teams (technical, support, billing, and service delivery).
  • Understand clients' business needs and propose suitable IT & telecom solutions (e.g., leased lines, cloud services, voice solutions, data center, and network integration).
  • Conduct regular account reviews and meetings to identify cross-selling and up-selling opportunities.

Business Development

  • Identify and acquire new enterprise accounts within target industries.
  • Work closely with pre-sales and technical teams to design and present customized solutions.
  • Achieve monthly, quarterly, and annual sales targets for revenue and profitability.
  • Develop and execute account strategies to maximize customer value and retention.

Service Coordination & Delivery

  • Coordinate with service delivery teams to ensure timely implementation of projects and services.
  • Monitor service quality and proactively resolve any customer issues or escalations.
  • Follow up on post-sales support and ensure high levels of customer satisfaction.

Market & Product Knowledge

  • Stay updated with emerging IT and telecom technologies, products, and market trends.
  • Provide market intelligence and feedback to the management for product improvement.
  • Participate in industry events, exhibitions, and networking opportunities to promote company solutions.

Reporting & Documentation

  • Maintain accurate records of client interactions, sales activities, and pipeline status in CRM.
  • Prepare periodic reports on account performance, revenue forecasts, and customer feedback.

Key Skills & Competencies:

  • Strong communication and presentation skills.
  • Excellent relationship-building and client-handling abilities.
  • Negotiation and problem-solving skills..
  • Self-motivated with a results-driven approach.

Qualification & Experience:

  • Education: Bachelor's degree in Business Administration, Information Technology, or related field (MBA preferred).
  • Experience: 0–3 years of experience in client relationship management, business development, or account management in IT System Integration / Telecom industry.

Key Performance Indicators (KPIs):

  • Revenue growth and retention rate.
  • Customer satisfaction and feedback scores.
  • Achievement of sales and upselling targets.
  • Timely resolution of client issues.
  • Expansion of product penetration within assigned accounts.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Relationship Manager

    1 week ago

    Ahmedabad, Gujarat, India Aditya Birla Capital Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionAditya Birla Capital Ltd is a prominent financial services company headquartered in Mumbai, India. The organization is dedicated to fostering a diverse and inclusive work environment, ensuring equal employment opportunities for all, without discrimination based on race, color, religion, ethnicity, age, gender, or disability. With a strong...

  • Relationship Manager

    2 weeks ago

    Ahmedabad, Gujarat, India GetFive Full time

    Name of the organization – Getfive Advisors Pvt Ltd.Getfive is a SEBI-registered Merchant Banking firm having offices in Mumbai and Ahmedabad. The firm specializes in IPOs and pre-IPO private equity fund-raising. Along with the Merchant banking arm, the firm also manages an AIF focused on late-stage companies.Ahmedabad Address:502, Abhishree Avenue, Opp....

  • Relationship Manager

    2 weeks ago

    Ahmedabad, Gujarat, India QuickTurtle Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    1) Would be responsible for Acquiring & Managing High Net Worth (HNI) UHNI Relationships 2) Would be responsible for generating revenues out of Equity Broking, MF, PMS, AIF 3) Would establish strong ties with HNIs/ UHNIs by Designing & Implementing their Financial Plans; and ensuring that they get the right advice. 4) Handle and manage clients with a...

  • Relationship Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Gulmohar Greens-Golf & Country Club Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionGulmohar Greens-Golf & Country Club Ltd. offers a luxurious retreat in Ahmedabad with a wide range of activities and sports, along with plush accommodation for a complete break from the city life. One of the club's unique offerings is the exclusive 9 Hole Golf course with coaching and leisure play facilities. With a professional coach and...

  • Relationship Manager

    4 hours ago

    Ahmedabad, Gujarat, India tataaiggen Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Role Summary In the above context, the Cluster Relationship Managerrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits, Channel Management – Managing Banks, NBFCs and other Micro Finance companies.Also liaising with Operations & Product tower, Process Excellence group,...

  • Relationship Manager

    4 days ago

    Ahmedabad, Gujarat, India FZ Talent Solutions Private Limited Full time ₹ 4,50,000 - ₹ 6,50,000 per year

    This is PAN India role, please feel free to apply from any cityWe are seeking passionate and driven professionals for the position of Relationship Manager (RM) / Senior Relationship Manager (SRM). This is an individual contributor, field sales role responsible for agent partner onboarding and insurance business generation across Motor, Life, and Health...

  • Relationship Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    DescriptionWe are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership...

  • Relationship Manager

    2 days ago

    Ahmedabad, Gujarat, India TekCare Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Summary:The Relationship Manager (Female candidate only) is responsible for developing and maintaining strong, long-term relationships with enterprise clients in the IT and telecom sectors. This role involves understanding client requirements, proposing customized IT and telecom solutions (such as connectivity, cloud, managed services, and infrastructure...

  • Relationship Manager

    6 days ago

    Ahmedabad, Gujarat, India Viviana Properties Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Relationship ManagerLocation: Dubai, UAEReporting to: Head of Sales / DirectorKey Responsibilities:Build and maintain a pipeline of client relationships: regular contact, meetings, value propositions, property tours, investment pitches.Maintain and grow existing client relationships; upsell, cross-sell, and secure repeat business.Achieve sales...

  • Relationship Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    DescriptionRelationship Manager-Loan Against Property LocationMumbaiReporting RelationshipsLocation ManagerThe 'Loan Against Property (LAP)' Business vertical is the part of 'Secured Assets' division of the Consumer Bank.This vertical specializes in acquiring retail customers for funding against Residential, Commercial & Industrial Properties. We also...