
CRM Executive
1 week ago
Job Description – CRM Executive
Company: Untitled Clothing
Location: 50, Elco Arcade Mall, Hill Road, Bandra West, Mumbai – 400050
Work Timings: Monday to Saturday, 10:00 AM – 6:30 PM
Salary: ₹20,000 – ₹25,000 per month
About Us
Untitled Clothing is a fashion-forward brand based in Bandra, Mumbai. We are dedicated to offering our customers the latest trends with the best shopping experience.
Role Overview
We are seeking a CRM Executive who will be the first point of contact for our customers across social media, WhatsApp, and email. The ideal candidate will be fluent in English, customer-oriented, and able to handle return, exchange, and refund queries professionally.
Key Responsibilities
- Respond to customer queries and comments on social media platforms (Instagram, etc.)
- Provide customer support via WhatsApp, email, and Instagram DMs
- Assist customers with return, exchange, and refund-related queries
- Maintain a high level of professionalism and ensure timely responses
- Keep records of customer interactions, issues, and resolutions
- Work closely with the operations team to ensure smooth handling of customer requests
Requirements
- HSC/Graduate (preferred)
- Fluent in English – both written and spoken
- Excellent communication and customer service skills
- Familiarity with social media platforms (especially Instagram)
- Ability to multitask and handle multiple queries simultaneously
- Prior customer support experience is an added advantage
Job Types: Full-time, Internship
Contract length: 1 month
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
-
CRM Executive
2 weeks ago
Bandra, Mumbai, Maharashtra, India YDigital Full time**Job Title/Designation: CRM Executive** **Salary Bracket: INR 20,000 to INR 35,000** Job Description: The CRM Executive will play a crucial role in managing customer relationships within the hair and beauty industry. Responsibilities include handling and monitoring inbound and outbound calls, resolving customer queries, and ensuring a high level of...
-
CRM Executive
1 week ago
Bandra, Mumbai, Maharashtra, India YDigital Full time**Job Title/Designation: CRM Executive** **Salary Bracket: INR 20,000 to INR 35,000** Job Description: The CRM Executive will play a crucial role in managing customer relationships within the hair and beauty industry. Responsibilities include handling and monitoring inbound and outbound calls, resolving customer queries, and ensuring a high level of...
-
CRM Executive
5 days ago
Bandra, Mumbai, Maharashtra, India M K Sons Fine Jewels Private Limited Full timeResponsibilities - Manage customer relationships and ensure high levels of satisfaction. - Utilize CRM software to track and analyze customer interactions and data. - Develop and implement personalized customer engagement strategies. - Collaborate with the sales and marketing teams to drive sales growth. - Provide exceptional customer service and support. -...
-
CRM Executive
2 weeks ago
Mumbai, Maharashtra, India PMUK Foods Pvt Ltd, Full time**Position Title**: CRM Executive / CRM Assistant **Department**: Marketing / Customer Experience **Reporting To**: Head of Marketing / CRM Manager **Location**: Lower Parel **Objective**: To manage and enhance customer relationships for the food-related website by leveraging CRM tools to drive engagement, loyalty, and repeat purchases. This role focuses on...
-
CRM Executive
2 weeks ago
Mumbai, Maharashtra, India Balaji Engineering Limited Full time**Job Title: CRM Executive - Marketing Division** **Department**: Sales & Marketing **Location**: Chandivali, Andheri east, Mumbai **Experience**: 0- 1 Year **Pay Range**: ₹15,000.00 - ₹18,000.00 per month **Job Summary**: The CRM Executive in the Marketing Division will be responsible for strengthening customer engagement, maintaining accurate CRM...
-
Crm Executive
2 weeks ago
Mumbai, Maharashtra, India Transformatrix Global Private Limited Full timeTransformatrix global Pvt Ltd is the Collaboration of 4 like-minded entrepreneurs who have decided to take the world as a playground to excel their skills in becoming a problem solving catalyst and create a huge Renaissance in the way business are managed in India worldwide We are a dynamic team of professionals with over 100 years of combined experience...
-
CRM Executive
1 week ago
Andheri, Mumbai, Maharashtra, India S Global Tech Full timeWe are hiring for CRM Executive at Andheri-E. Exeperience - 2+ year in CRM/ Sales coordinator profile. Must have Advanced excel experience CTC: 30-40K per month Thanks and regards, Smita **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month **Experience**: - Sales coordinator / CRM profile: 1 year (required) - Advanced excel:...
-
CRM Executive
1 day ago
Mumbai, Maharashtra, India Modirealty Developers Pvt Ltd Full timeJob description **ROLE**: The role of the Executive CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. **KEY DELIVERABLES/ RESPONSIBILITIES**: - Build & maintain relationships with...
-
CRM Executive
1 week ago
Vileparle, Mumbai, Maharashtra, India SHIKHAR RESOURCES Full timeCRM Executive: **Responsibilities** - Manage and update CRM system with client information - Track and analyze client interactions and data - Support real estate agents with client relationship management - Develop strategies to improve customer engagement - Coordinate with sales and marketing teams to drive growth - Provide training and support on CRM best...
-
CRM Executive
18 hours ago
Mumbai Central, Mumbai, Maharashtra, India A A ATTARWALA & GROUP Full time ₹ 10,80,000 - ₹ 32,40,000 per yearKey ResponsibilitiesCRM Strategy & System AdministrationManage, maintain, and configure the CRM platform (e.g., Salesforce, HubSpot, Microsoft Dynamics). AvaHR+12Recruiting Resources+12Superworks+12Wow Remote Ensure data integrity and accuracy across inbound and outbound data flows.Customer Data Analysis & SegmentationAnalyze customer behavior, segment...