Client Relationship Manager

23 hours ago

Pune, Maharashtra, India Absolute Concepts Event & Entertainment Pvt. - Event Management Company in Pune Full time

Company Description

Absolute Concepts Event & Entertainment Pvt. Ltd. is an event management company based in Pune. Our services range from advertising and brand identity to corporate events, product launches, and weddings. We pride ourselves on providing high-quality events at competitive prices, thanks to our in-house resources and qualified professionals. Absolute Concepts is known for its successful brand interactions and has become the preferred partner for marketers nationwide.

Overview:

We are seeking an experienced Brand & Client Relations Manager to build strong corporate client relationships, ensure consistent brand presence, and drive impactful event experiences. The role requires strong expertise in corporate events, branding, communication strategy, and client servicing.

Key Responsibilities

Client Relationship Management

  • Primary point of contact for key corporate clients.
  • Build long-term strategic relationships and understand client needs.

Brand Strategy & Communication

  • Ensure consistent brand messaging across proposals, presentations, and events.
  • Work with marketing teams on brand stories, case studies, and communication plans.

Event Strategy & Consultation

  • Collaborate with BD & Production teams to convert client requirements into event concepts.
  • Contribute to strategies for conferences, launches, MICE, vendor meets, and corporate celebrations.

Account Growth & Revenue

  • Identify upselling and cross-selling opportunities.
  • Support BD in client pitches and onboarding.
  • Track account performance, profitability, and renewals.

Cross-Functional Collaboration

  • Work closely with BD, Client Servicing, Design, Production & Digital Marketing teams.
  • Ensure smooth communication and alignment with client expectations.

Market Research & Reporting

  • Track industry trends and competitor insights.
  • Maintain detailed reports, documentation, and client communication records.

Event Presence

  • Represent the company at key corporate events.
  • Ensure smooth execution and brand consistency across touchpoints.

Skills & Competencies

  • Strong communication & interpersonal skills
  • Deep understanding of branding, corporate communication & events
  • Creative problem-solving and strategic thinking
  • Ability to manage multiple client accounts
  • Strong presentation & negotiation skills

Qualifications

  • Bachelor's/Master's in Marketing, Communications, Event Management, Business Administration, or similar
  • Min. 3 years in client servicing, brand management, or corporate events
  • Experience working with large corporate clients preferred

Location: Pune

Experience: Min. 3 years

Preferred Profile:
Female candidates are encouraged to apply.

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